Manager, Fleet Operations

We invite you to join us at Driven Brands!

Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash.

With over 4,500 centers in 15 countries, Driven Brands is the parent company of some of North America’s leading automotive service brands including Take 5 Oil Change, Take 5 Car Wash, Driven Glass, Meineke, Maaco, CARSTAR, and more.  Our network services over 50 million vehicles annually and generates more than $5 billion in system-wide sales each year.

Our culture inspires high performance and innovation, enabling our employees to go further, faster in their careers. With amazing people and great brands, we confidently look forward to exciting growth ahead, and believe in following the values that support this vision.

JOB DESCRIPTION:

Inside of our consumer success, Driven Fleet is that fastest growing area of our business, and we are looking for GREAT people to continue driving sales growth to our participating fleet locations by working closely with our participating locations, sales and business development teams; specifically supporting our maintenance segment through Take 5 Oil Change.

Primary Responsibilities:

• Support sales team on all Company Owned, Franchisee and Customer related B2B initiatives:

  • Supporting all aspects of the fleet sales process

    • On-Boarding, Product Mapping, pricing, claim workflow, and directive creation

• Manage the daily operations of National Fleet Programs through Take 5 Oil Change

• Support Corporate and Franchisee coaching around the benefits of fleet

• Support Fleet Learning and Development Initiatives

• Support Customer Service issue resolution at center level

• Support Billing Reconciliation procedures for shops

• Act as a direct liaison between the National Fleet team and Take 5 Company Owned & Franchise Employees

• Partner cross-functionally within Driven Brands with other support partners (i.e., Billing, Analytics, Procurement etc.) to maximize the fleet business

• Travel 20-30%

Qualifications:

To be considered for this position, you must meet the following requirements:

• Excellent communications skills, both verbal and written; ability to interact in various social situations

• Ability to build and execute creative solutions to grow the Take 5 Oil fleet business

• Repair and Maintenance background preferred

• Documented success in Operations field mandatory

• Franchising experience preferred but not mandated

• Firm grasp of all Microsoft Office programs

• Goal oriented self-motivator (show they have autonomy and creativity)

• Strong organizational skills

• Bachelor’s degree preferred but not mandated

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Position Location:

Compensation Range:

Compensation Frequency:

Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com