Manager, Engineering (Tactical) - Remote

Teamworks, the Operating System for Sports™, powers more than 6,500 sports organizations worldwide, including collegiate athletic departments and teams across all major professional leagues. With almost 500 exceptional employees located across over a dozen countries, Teamworks’ software solutions drive the operations of the most recognizable sports properties in the world.

We are seeking an experienced and motivated Tactical Engineering Manager to lead and inspire a team of engineers while staying hands-on in building, deploying, and maintaining cloud infrastructure and applications within the military, tactical, and security industries. This individual will leverage their technical expertise and leadership skills to support the growth of Teamworks’ products into DoD IL-2/IL-5 environments, ensuring the reliability, availability, and performance of critical services.

In this player-coach role, you will mentor and manage a small team of engineers while also contributing directly to the engineering work. Your role will combine leadership, software, and systems engineering to drive performance optimization, incident management, and infrastructure scalability. You will collaborate with cross-functional teams to deliver high-quality solutions.

This is an exciting opportunity to drive innovation at the intersection of sports tech and military operations, contributing to the success of one of the fastest-growing companies in the space.

Responsibilities:

• Lead and mentor a team of software engineers, fostering a culture of collaboration, continuous learning, and high performance.

• Stay hands-on in designing, implementing, supporting, and monitoring cloud infrastructure, ensuring world-class reliability for high-stakes environments.

• Own and evolve best practices and standards for infrastructure-as-code across multiple product lines, evangelizing these practices within the team and broader engineering organization.

• Use data-driven insights to enhance service resiliency, minimize downtime, and optimize system performance.

• Oversee and participate in incident response and resolution to ensure minimal downtime and impact on critical services.

• Develop and maintain robust monitoring and alerting systems to guarantee high availability and proactively address performance concerns.

• Manage infrastructure scaling to handle varying loads, ensuring seamless operations across multiple regions.

• Automate operational processes to improve efficiency, reduce manual interventions, and optimize workflows.

• Collaborate with the Information Security and Compliance team to ensure all resources adhere to DoD security specifications.

• Drive team alignment on key metrics, such as SLOs, and lead efforts to meet or exceed those targets.

• Champion compliance efforts, including analyzing applications for alignment with CC SRG and NIST 800-53 standards, and implementing risk mitigation strategies.

Requirements:

• Proven leadership experience, with a demonstrated ability to manage, coach, and develop a high-performing team.

• Expert-level knowledge of Linux operating systems and cloud infrastructure, with deep experience in AWS.

• Strong hands-on experience with infrastructure-as-code tools, including Terraform, Ansible, and Packer.

• Familiarity with Docker, containers, and their orchestration in large-scale environments.

• Proficiency in programming/scripting languages (Python, Go, Java, C#, etc.).

• In-depth knowledge of system design, performance tuning, and troubleshooting in cloud environments.

• Experience with monitoring and logging tools such as Prometheus, Grafana, and Datadog.

• Strong understanding of incident management and disaster recovery practices, with the ability to guide the team through critical moments.

Preferred Qualifications:

• 6+ years of experience in automating infrastructure and supporting AWS environments.

• Previous leadership experience with teams responsible for infrastructure as code and pipelines.

• Active Secret Clearance.

• Security+ certification.

• Active or previous CAC card.

Desired Traits:

• Driven to achieve goals aligned with organizational objectives.

• Acts with a sense of urgency and demonstrates a commitment to achieving high standards of performance.

• Embraces innovation and technology to improve processes and systems.

• Demonstrates leadership with a firm, goal-oriented approach.

• Action-oriented with a collaborative approach to decision-making when necessary.

• Builds and maintains relationships to engage the commitment of others.

• Holds oneself and others accountable for delivering high-quality results.

• Delegates tasks effectively while ensuring follow-up and timely completion.

• Thrives in a fast-paced environment with multiple, simultaneous projects.

• Aligned with our core values: honesty, humility, hard work, commitment, innovation, and exceptionalism.

What Teamworks offers:

• A role in shaping the future of sports and a career that grows as the company grows.

• An exceptional culture of high achievement and teamwork.

• Supportive and humble colleagues who are some of the top problem solvers and innovators in the game.

• Financial security through competitive compensation and incentives.

• A comprehensive benefits plan, including medical, dental, vision, disability, life insurance, and a 401K match.

• Additional educational opportunities via Range can be used for courses, conferences, and other options.

• Unlimited paid time off.

• Company equity.     

• 100% remote-optional work setting.

Founded in 2006, Teamworks has grown from a messaging platform for collegiate football into the leading operating system for elite sports organizations, providing comprehensive technology solutions. Having secured over $165M in funding across five rounds, our product suite now features six key categories to support every phase of the athlete lifecycle. Our Operations solutions streamline logistics, communication, and inventory management with products like Hub, Camps, and Inventory Management. Performance tools such as AMS+EMR and Nutrition enhance athlete care through health analytics and personalized nutrition. Compliance is managed through our robust Compliance + Recruiting platform. Recruiting efforts are bolstered by Recruiting and Recruiting Communications. Athlete Development is supported by Academics, Pathways, and Pulse, which focus on academic success, programming tracking, and safety. Our Branding & NIL solutions, including Influencer and Collectives, navigate the NIL era and engage fans effectively. Additionally, Zelus Analytics, our premier sports intelligence platform, provides cutting-edge data insights to teams across multiple leagues, enhancing performance and decision-making through advanced analytics. Our continued innovation and integration make us the premier tech provider for top-tier athletic and tactical organizations.

Our offices in Durham, Denver, Richmond, and Brisbane are open for work, collaboration, and optional team-building events – but as a remote-first company, we also have teammates working from places across the globe, including New York, London, Perth, and Austin.

Teamworks is an equal opportunity employer - if you live our core values every day and are honest, hardworking, humble, committed, innovative, and an all-around exceptional person, you'll thrive at Teamworks. We are committed to building a diverse and inclusive workforce and take affirmative action to not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics.  This policy applies to all employment practices within our organization, including but not limited to recruiting, hiring, promotion, termination, compensation, benefits, and training. Teamworks is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email hiring@teamworks.com.

To all recruitment agencies: Teamworks does not accept agency resumes. Please do not forward resumes to our jobs alias, Teamwork employees or any other organization location. Teamworks is not responsible for any fees related to unsolicited resumes.