Manager, Employee Relations

Job ID: 255210
Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)
Address: FSC, Remote, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Human Resources
Remote Eligible:No, this role will sit on site Tuesdays and Wednesdays

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

The Opportunity:

Your role at Sephora: As ER Manager, FSC and DCs, you will help lead the Employee Relations team to ensure positive and proactive employee relations and drive consistency and fairness across the Company.

In the ER Manager role, you will work with people leaders and cross-functional business partners in the areas of performance management, employee discipline, involuntary terminations, employee concerns, employee engagement, and workplace accommodations. Reporting to the Senior Director, Employee Relations and Employee Experience, you will support FSC (corporate) and Distribution Center operations. You will have the flexibility to think creatively and outside of the box on process efficiencies and strategic initiatives involving our people. In addition, you will: 

• Lead 2 direct reports: ERP FSC and ERP DCs
• Act as a neutral escalation point for issues handled by ER Partners or HR.
• Drive the implementation of employee relations strategies, guidelines, and procedures.
• Foster a proactive Employee Relations approach and create proactive resources (e.g. trainings, employee listening sessions, ER project lead).
• Enhance existing ER policies and continue to build up the ER function.
• Conduct and lead escalated investigations and guide direct reports through their own investigations.
• Travel as needed to support assigned areas. (As needed basis, estimated at 15-20% travel.)
• Ensure compliance with federal, state and local laws and regulations, in collaboration with the Senior Director of Employee Relations and Employee Experience, and internal employment counsel.
• Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.

We’re excited about you if you have:

• 5-7 years’ Employee Relations and HR experience; minimum 4 years direct ER Partner experience; prior retail experience preferred
• Exemplary issue resolution skills with the ability to effectively communicate across executive leadership
• Ability to act as an impartial factfinder and serve as a neutral bridge between the company and employees
• Ability to manage competing priorities and flex and adjust in a fast-paced, fluid environment
• Highly collaborative style and willingness and demonstrated ability to work in teams
• Ability to build strong partnerships
• Ability to coach and develop others
• Labor relations experience required

The annual base salary range for this position is $147,730.00 - $165,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.  Individuals employed in this position may also be eligible to earn bonuses.  Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora, you’ll enjoy… 

• The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.  
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.