Manager, Content Operations

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

​​About the Role:

We are seeking a highly organized and proactive Content Operations Manager to join our team. In this role, you will be at the center of coordinating the seamless delivery of content across multiple teams, ensuring that every piece of content is delivered on time and meets our high standards.

You will work closely with SEO, Editorial, Engineering, Design, Legal, and Product teams to manage content operations for the Hims.com and Forhers.com websites, including our blogs, mobile apps, Google Shopping pages, paid landing pages, and more. Your primary responsibility will be to ensure that new designs and technical requirements are communicated and delivered early enough to avoid delays, and to coordinate necessary content and prevent duplicate efforts by content producers. You will search for and surface opportunities for efficiency and quality improvements. You should be process-oriented, efficiency-focused, and able to manage multiple stakeholders with direct and clear communication.

The ideal candidate thrives in a collaborative environment, excels at managing cross-departmental workflows, and is committed to delivering efficient, high-quality web experiences that drive organizational success.

You Will:

• Serve as the coordinator for new content requests—work across Engineering, Content, Product, Legal, Clinical, and Marketing to route requests as needed and get input from stakeholders
• Serve as project manager coordinating across Engineering, Marketing, and Product to create self-serve modules that work for all stakeholders and enhance our Content Management System for web production
• Identify and push for consistency and …