Manager, Communications Family Practice Services Committee

At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.

Together, we make a difference so our doctors can make theirs. Join us today!

THE JOB: Manager, Communications Family Practice Services Committee (FPSC)

The starting salary range falls within the minimum to mid-point of the salary range.

Starting Salary Range: $102,720 - $128,400

The Manager, Communications FPSC reporting into the Director of Communications, plays a pivotal role in leading the development and implementation of strategic communication initiatives that align with the collaborative committee’s goals and workplan. This includes crafting communication strategies that enhance partner engagement, patient care and family practice initiatives, and physician leadership visibility. The manager will regularly assess communication channels and provide recommendations for continuous improvement, ensuring that the FPSC meets its annual strategic communication objectives.

In addition to strategic planning, the Manager will lead, mentor, and develop a high-performing communications team, fostering professional growth and ensuring alignment with both departmental and organizational priorities. This role requires strong team management, including delegating tasks, overseeing project assignments, and conducting performance evaluations. By nurturing the team's skill sets and ensuring their understanding of the committee’s goals, the Manager will contribute to the retention and growth of the communications team, driving success across all initiatives.

The Manager will also be responsible for fostering strong relationships with key internal and external partners, including senior management, committee co-chairs, the Ministry of Health, health authorities, and other partners. Effective communication between leadership and staff will be a priority, with the goal of enhancing transparency and trust. Additionally, the Manager will oversee the creation and distribution of engaging and accurate content across multiple platforms, ensuring consistency and adherence to brand standards while exploring innovative communication methods.

WHAT SUCCESS LOOKS LIKE

 Leading Through People (I):

• Proven ability to guide, coach and motivate others by assessing developmental needs and engages team members in projects that challenge their skills and abilities. 
• Provides opportunities for others to learn from experts in develop.
• Ability to listens attentively and builds rapport quickly.
• Addresses and confronts issues and inappropriate behaviors in a timely and respectful way.
• Consults with and informs team in a timely manner before decisions that would impact them are made.
• Regularly provides constructive feedback and recognition to team members regarding job performance.

 Leading with Drive (I):

• Fosters a team mentality that acknowledges the importance of visions, goals, and deadlines. In addition to this, clearly articulates vision and end goals, encouraging questions until clarity is gained. 
• Uses clear reasoning and rational explanations to subtly yet resolutely influence other’s viewpoints. 
• Effectively communicates information and expectations when delegating responsibilities.

 Leading to Deliver (I):

• Makes decisions based upon relevant analysis of data and consistently monitors progress towards goals.
• Sets realistic service expectations within given constraints and states team expectations clearly to ensure responsibility and accountability is understood.
• Maintains composure and remains level-headed, focused on results, and accountable in all situations. Evaluates progress and involves team in analyzing strengths and weaknesses in performance.
• Meets all deadlines, quality standards and other requirements through successfully focusing the team to follow detailed plans and meet set goals.
• Ensures decision making aligns with organizational values, goals and strategies.

 Leading Through Vision (I):

• Reflects on successes and failures to extract potential lessons about self, others and the organization. Focuses on strategic thinking to ensure the path of the desired vision is realistic and constantly monitored to ensure progress. 
• Immerses self and team in new ideas to ensure continuous learning and progress, encouraging the team to take risks and seize opportunities. 
• Evaluates progress and continually develops improvements. 
• Participates in change programs by planning implementation activities and feedback systems with other change champions. 

 Doctors of BC Team Member: Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to other’s wellbeing.

 WHAT YOU BRING

• Bachelor’s degree in communications, journalism, or related field, with a preference for advanced degrees.
• Minimum of 8 years’ experience in communications, with a significant focus on committee and health care communications within a complex organization is an asset.
• Demonstrated leadership experience with the ability to manage and develop a team.
• Strong strategic thinking, planning, and execution skills.
• Excellent verbal and written communication skills, with the ability to craft clear, compelling messages for a variety of audiences.
• Proven ability to collaborate effectively with all levels of management and staff.
• Experience with change management and the ability to communicate sensitive or complex information tactfully and effectively.
• Advanced knowledge of digital communication tools and platforms, content management systems (e.g., Campaign Monitor), and social media.
• Familiarity with principles of diversity, equity, and inclusion, and how they intersect with internal communications.

Doctors of BC thanks all applicants; however, only those selected for an interview will be notified.

Doctors of BC celebrates diversity, challenges inequality and is committed to sustaining an inclusive and diverse community. We do not discriminate against any applicant regardless of age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, socio-economic background, political beliefs and affiliations, family circumstances or other irrelevant distinction.