Manager Cobra

At Luminare Health , our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job SummaryThe COBRA Manager is responsible for the day-to-day supervision, leadership and management of the COBRA team as well as COBRA and Retiree billing administration. Responsibilities include but are not limited to, successful achievement of COBRA new client implementations, client retention, ongoing quality, turnaround time and service expectations. This manager is responsible for staff development, coaching, timely and consistent feedback and develops/implements processes and procedures to drive efficiencies, ensuring departmental goals are reached and client expectations and commitments are met/exceeded.

This position provides technical guidance on COBRA EAS, COBRA DOL regulations and will act as a SME for related projects, initiatives and escalations. The COBRA Manager is also responsible for answering complex or difficult questions, advising cross functional team members regarding processes and procedures as well as participating in client-facing calls and meetings.

Required Job Qualifications:

• High School Diploma or GED equivalent
• 3-5 years Eligibility/COBRA experience
• Previous supervisory experience of teams more than 5
• Experience with employee benefits in an insurance, human resources, or business setting.
• Exceptional interpersonal and communication skills, both written and verbal
• Robust familiarity and understanding of Federal DOL requirements for COBRA
• Ability to work with all levels of the organization and provide exceptional service to both internal and external clients and team members. 
• Ability to work in a fast-paced, deadline and customer driven industry.
• Ability to coordinate multiple activities simultaneously and demonstrate strong organizational and prioritization skills.
• Demonstrated MS Office proficiency in Excel, Word, Access, and Outlook. 
• Ability to think creatively and proactively to problem solve and drive innovation and process improvement.
• Self-starter who is open to change and new ideas (i.e. Asks what if)

Preferred Job Qualifications:

• Bachelor’s degree
• Self-funded and/or TPA experience
• Experience with COBRA EAS or other COBRA admin systems
• Experience with Retiree billing or individual benefit billing
• Experience with system migration
• Experience developing a training plan/building SOPs

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

EEO Statement:

We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Pay Transparency Statement:

At Luminare Health, you will be part of an organization committed to offering meaningful benefits to our associates to support their life outside of work. From health and wellness benefits, 401(k) savings plan, a minimum of 15 days’ of paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, new parent paid leave, tuition reimbursement, plus other incentives, we offer a robust total rewards package for full-time associates.

 

The salary offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan.

Min to Max Range:

$47,300.00 - $88,800.00 Apply