Manager, Clinical Integrity and Compliance

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

• Belonging: We cultivate a space where everyone can show up as their authentic self.

• Empathy: We seek out diverse perspectives and listen to learn without judgment.

• Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.

• One Team: We realize our full potential when we work together towards our shared purpose.

ROLE OVERVIEW:  

The Manager of Clinical Integrity and Compliance supports the Executive Clinical Director to ensure clinical compliance to all applicable laws, regulations, policies, procedures, and ethical standards. In addition, the Manager provides support, consultation and training to other teams and clinicians related to clinical compliance issues.

COMPENSATION: $85,000 - $115,000/annually

RESPONSIBILITIES: 

• Manage daily Compliance Desk inquiries related to clinical integrity & compliance

• Assist and support Executive Clinical Director, CIC in developing, implementing, and managing new and existing workflows to support clinical integrity and compliance operations

• Provide support on compliance related issues, including documentation standards and ethical considerations 

• Conduct discovery and provide recommendations for clinical compliance issues related to state/federal rules & regulations including state-specific scope of practice & prescriptive authority for all clinician types

• Conduct discovery and cross team collaboration for critical incidents and quality of care investigations and provide formal conclusions

• Provide support for internal departments and external agencies, responding to board inquiries, payor audit requests, regulatory inspections or interviews

• Collaborate and support Legal/Compliance team and clinicians during board complaint investigations

• Assist in identifying, developing and managing clinical policies, procedures and guidelines to meet accreditation standards (e.g. URAC, Joint Commission, NCQA etc.)

• Assist in developing and delivering education and trainings regarding clinical compliance concerns

• Participate in committees related to clinical compliance as assigned

• Provide support of APP supervisory program (*Medical services)

• Provider support of therapy supervision protocol (*Therapy services) 

SKILLS & EXPERIENCE  

• Master’s or Doctoral degree in Psychology, Social Work, Counseling, Nursing or related field. 

• 2+ years of clinical practice experience. 

• 2+ years of experience in development and implementation of clinical integrity and regulatory policies and procedures. 

• 2+ years of experience in clinical supervision and training of providers in their discipline (LCSWs/LPCs/LMFT, APPs) is preferred. 

• Prior experience in regulatory compliance program at a healthcare delivery and/or payor organization is preferred. 

• Qualified candidates must be legally authorized to be employed in the United States. 

• LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. 

• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture. 

LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.