Manager, Care Management (Disease Management & Care Coordination)

Become a part of our caring community and help us put health first
 Humana Healthy Horizons in Virginia is seeking a Manager, Care Management who will lead teams of Disease Management nurses and care coordinators. The Manager, Care Management works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules, and goals.

• Oversees the assessment and evaluation of members' physical health needs and requirements to achieve and/or maintain an optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and well-being of members.
• Conducts briefings, and area meetings, maintains frequent contact with other managers across the department.
• Reviews processes to support contractual guidelines and adjusts accordingly.
• Collects and analyzes performance reports on care management functions to monitor adherence with benchmarks, identify opportunities for process improvement, and develop recommendations to leadership.
• Ability to work independently under general instructions and with a team.
• Utilizes a holistic, Member-centric approach to engage and motivate Members and their families through recovery and health and wellness programs.
• Provides ongoing coaching and feedback to enhance contribution, competency, and performance.
• Maintains knowledge of Medicaid and its covered benefits and services for our membership.
• Makes decisions related to resources, approach, and tactical operations for projects and initiatives involving own departmental area and requires cross departmental collaboration.

Use your skills to make an impact
 

Required Qualifications

• Must reside in the commonwealth of Virginia or within a 40-mile radius from Virginia in a bordering state/district (Washington DC, MD, WV, KY, TN & NC).
• An active, unrestricted Registered Nurse (RN) license or Licensed Mental Health Professional (LMHP) in the Commonwealth of Virginia.
• Three (3) or more years of professional experience in care management, specifically in the delivery of care for the physical health needs of members in Medicaid and/or Medicare.
• Experience with working with adult and/or Pediatric populations with mild to complex needs.
• One (1) or more years of management or supervisory experience.
• Comprehensive knowledge of all Microsoft Office applications, including Word, Excel, and PowerPoint.
• Proficiency in analyzing and interpreting data trends.
• Progressive business consulting and/or operational leadership experience.
• This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
• Must be able to travel throughout the Commonwealth of Virginia.
• This …