Manager, Billing Operations

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here. 

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you

• Our team is responsible for shaping our understanding of how Remote is performing as a business, as well as where the best opportunities are for continued growth.
• We’re looking for a Billing Manager to join our fast-growing team and help us support our expansion efforts by owning all the billing process.
• This role will involve working hand in hand with business partners, financial partners, the legal team, and our operations teams.
• You will be responsible for billing processes within a fast-paced, high-growth environment.

What you bring

• Strong proven billing experience with knowledge related to billing best practices.
• Knowledge and experience of accounting and tax considerations related to billing and accounts receivable.
• Experience in optimizing processes to promote scalability of processes.
• Championing of leveraging technology to streamline and automate all billing and back office functions.
• Demonstrated experience using core finance systems.
• Understanding of both financial and operational controls.
• Proficiency in the use of spreadsheets and other technology and familiar with the capabilities of other softwares and systems that can enable efficient processes.
• Ability to handle multiple projects in a fast paced, hyper growth environment.
• Experience working with a start up or tech company.
• It's not required to have experience working remotely, but is considered a plus.

Key responsibilities

• Ownership of the global billing process across the full range of products offered by Remote, ensuring accuracy and timeliness of invoices, debit and credit memos within a fast-paced, high growth environment.
• Responsible for ensuring adherence to statutory and regulatory requirements relating to invoicing globally for full range of services and products offered by Remote.
• Establish scalable processes and policies to support a high-growth business model, including the implementation of process improvements and automation for billing.
• Drive process improvements and efficiency solutions including automations to support scalable automated billing processes.
• Design, implement and maintain a strong internal control environment as it relates to billing and accounts receivable.
• Partner with internal upstream teams to identify, evaluate and resolve challenges for existing and new channels.
• Manage a fully distributed and diverse team responsible for the end to end billing processes.
• Support internal and external customers striving to deliver high satisfaction rates with the services and products.

Practicals

• You'll report to: Senior Manager, Billing Operations 
• Direct reports: 
• Team: Finance - Accounts Receivables
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify;
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $38.300 to $86.150. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with VP Global Corporate Controller
4. Interview with Chief Financial Officer
5. Bar Raiser Interview 
6. Prior employment verification check 

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• mental health support services
• stock options
• learning budget
• home office budget & IT equipment
• budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

1. Please fill out the form below and upload your CV with a PDF format.
2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here. 

Please note we accept applications on an ongoing basis. 

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