Manager, Benefits

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.

Manager, Benefits

The Benefits Manager will oversee all aspects of Alma’s benefits programs, ensuring that they are comprehensive, competitive, and responsive to the varied needs of both our exempt and non-exempt populations. This role combines strategic planning and hands-on administration to ensure that our benefits offerings are meaningful, accessible, and aligned with organizational goals.

You’ll work closely with internal stakeholders, external vendors, and employees at all levels to deliver a benefits experience that fosters trust and engagement.

What you’ll do:

• Develop and manage in partnership with P&C leadership, a benefits strategy that addresses the unique needs of both exempt and non-exempt employees.
• Regularly review and assess benefit offerings—including health insurance, 401k plans, wellness programs, disability, and leave policies—to ensure alignment with market trends and employee expectations.
• Analyze benefit plan utilization, program outcomes and coordinate the annual benefits renewal and negotiation processes and develop recommendations for action that balance market-competitive benefit packages with financial affordability.
• Propose and implement innovative solutions to enhance employee well-being and engagement.
• Create and deliver tailored communication campaigns to help employees across roles and pay structures understand and maximize their benefits.
• Host benefits workshops, webinars, and individual consultations to provide customized guidance.
• Develop accessible resources, including handbooks, FAQs, and digital tools, to ensure employees have the information that they need.
• Serve as the primary point of contact for benefit vendors, brokers, and third-party administrators, ensuring high-quality service and cost-effective programs.
• Negotiate vendor contracts and conduct regular performance evaluations to maintain the highest standards of service delivery.
• Ensure compliance with all applicable regulations, including ACA, ERISA, COBRA, HIPAA, and FMLA, and manage annual reporting requirements.
• Oversee day-to-day administration of all benefits programs and partner with benefits brokers on enrollment, billing, and claims resolution.
• Leverage data to monitor benefits utilization, identify trends, and provide actionable insights to leadership.
• Benchmark benefits offerings against industry standards to ensure competitiveness in attracting and retaining talent.
• Collaborate with Alma’s employee experience and leadership teams to develop and promote wellness programs that support physical, mental, and financial health.
• Customize initiatives to meet the diverse needs of hourly and salaried employees, considering factors like shift schedules and our remote first environment.

Who you are:

Required Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5-7 years of experience managing benefits programs for a workforce with both exempt and non-exempt employees.
• Strong knowledge of benefits laws and regulations (e.g., ACA, FMLA, COBRA, ERISA).
• Experience with ADP and benefits administration platforms.
• Exceptional communication and interpersonal skills, with the ability to engage and educate employees at all levels.
• Advanced experience with Excel, Google Sheets
• Comfortable creating and delivering benefits reports 

Preferred:

• CEBS certification 
• Experience designing benefits for diverse employee populations in the technology space, including hourly and salaried staff.
• A proven track record of implementing successful wellness programs.

Key Competencies:

At Alma we believe Leadership is a mindset, not a title. We take ownership, drive outcomes, and contribute to Alma’s success from wherever you stand. 

• Thinks Critically: You see the big picture, anticipate challenges, and  know how to align benefits programs with organizational goals.
• Builds Trusting Relationships: You understand the unique needs of different employee groups and advocate for solutions that work for everyone.
• Communicates Effectively: You excel at breaking down complex topics into clear, actionable information.
• Directs and Drives Results: You address challenges with creative, forward-thinking solutions. Driving clear business impact

Benefits:

• We’re a remote-first company
• Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans
• 401K plan (ADP)
• Monthly therapy and wellness stipends
• Monthly co-working space membership stipend
• Monthly work-from-home stipend
• Financial wellness benefits through Northstar
• Pet discount program through United Pet Care
• Financial perks and rewards through BenefitHub
• EAP access through Aetna
• One-time home office stipend to set up your home office
• Comprehensive parental leave plans
• 11 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
• Flexible PTO 

Salary Band: $110,000 - $135,000 

Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The recruiter you work with can provide more details on our philosophy.

All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.