Manager, Auto Claims Services

IAT Insurance Group has an immediate opening for a Manager, Auto Claims Services that can report to one of the following locations:

• Raleigh, North Carolina
• Alpharetta, Georgia
• Rolling Meadows, Illinois
• Naperville, Illinois
• Omaha, Nebraska 

This role will serve as a key technical leader with operational expertise, primarily responsible for guiding and developing a team of Auto Physical Damage and Property Damage professionals. 

The ideal candidate will exhibit strong leadership skills, possess a proven track record of effectively managing teams in a fast-paced, evolving environment, have a desire to develop agile claim professionals, and show a passion for advancing our Claims initiatives.

Responsibilities:

• Lead a team of 6-10 Commercial Auto Physical Damage and Property Damage adjusters
• Ensures development of staff by recruiting, selecting, and training employees for the Auto Physical Damage and Property damage group
• Tasked with enhancing the expertise of the Commercial Auto Physical Damage and Property Damage team by offering technical consultation and coaching. This ensures accurate valuation determination, prompt settlement offers, timely responses to counteroffers, and appropriate settlement outcomes in accordance with state statutes and regulatory policies.
• Ensure compliance with Claims Best Practices and superior Quality Review and Audit scores
• Partner with Claims Training, Vendor Management, Claim Strategy, Claims Transformation, and Support to continue to identify and execute on strategic initiatives and opportunities for advancement of the department
• Perform other duties as needed

Qualifications:

Must-Have:

• Bachelor’s degree with 5+ years leadership experience
• Technical Auto Physical Damage and Property Damage claims handling (commercial or personal lines) or equivalent
• Equivalent is defined as 9+ years of commercial or personal lines claims handling
• Salvage management experience a plus   
• Understanding of legal, regulatory and compliance requirement
• To qualify, applicants must be authorized to work in the United States and must not require VISA sponsorship, now or in the future, for employment purposes.

Our Culture

IAT is the largest private, family-owned property and casualty insurer in the U.S. Insurance Answers Together® is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.

At IAT, we’re committed to driving and building an open and supportive culture for all. Our employees propel IAT forward – driving innovation, stable partnerships and growth. That’s why we continue to build an engaging workplace culture to attract and retain the best talent.

We offer comprehensive benefits like:

• 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
• 7% 401(k) Company Match and additional Profit Sharing
• Hybrid work environment
• Numerous training and development opportunities to assist you in furthering your career
• Healthcare and Wellness Programs
• Opportunity to earn performance-based bonuses
• College Loan Assistance Support Plan
• Educational Assistance Program
• Mentorship Program
• Dress for Your Day Policy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  We maintain a drug-free workplace and participate in E-Verify.

Please note, IAT works on a hybrid schedule, working from the office Monday through Wednesday with the option of working remotely Thursday and Friday. The hybrid schedule reflects our values (thinking and acting like an owner, collaboration, and teamwork) as it requires working from the office with colleagues and other disciplines.

Compensation: Please note, that the annual gross salary range associated with this posting is $92,800 – $146,800.  This range represents the anticipated low and high end of the base salary for this position.  The total compensation will include a base salary, performance-based bonus opportunities, 401(K) match, profit-sharing opportunities, and more.  Actual salaries will vary based on factors such as a candidate's qualifications, skills, competencies, and geographical location related to this specific role. 

 

To view details of our full benefits, please visit https://www.iatinsurancegroup.com/careers/benefits

 

 

 

 

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