Manager, Applications Lifecycle (Onsite based in Dallas, TX or remote based if not local)

We are seeking a highly skilled and experienced Applications Lifecycle Management Lead to join our team in the Information Services industry. As the Applications Lifecycle Management (ALM), you will be responsible for the oversight and successful management of our application inventory, application risks, rationalization, usage monitoring, and security features from implementation to retirement. You will collaborate with cross-functional teams to stand up Service Now Application Portfolio Management Solution (APM) inclusive of providing expertise to ITSM team to build and maintain Tenet’s CMDB. This is a critical role that requires a deep understanding of applications life cycle best practices, platform risk, application decommissioning protocols, and a strong financial acumen.

Responsibilities:

ALM Strategy and Planning

• Develop and implement comprehensive ALM strategy that aligns with Tenet’s goals and objectives
• Define and document ALM processes, standards and best practices
• Create plans to address end-of-life applications and protect your business
• Partner with Portfolio to get rid of redundant and obsolete applications to reduce IT expenses

Project Management

• Coordinate with project managers, App Dev team, Cyber team and other Tenet and other business lines such as (TPR, Conifer, USPI etc.) cross functional stakeholders to manage ALM
• Provide visibility and control of applications vital to digital transformation
• Proactively identify and communicate to portfolio owners risks and issues related to applications (EOL, EOS, MFA, Licensing) 
• Develop dashboards/reports to arm management and teams with data required to manage company’s technology debt 
• Proactively identify and mitigate risks and issues that may impact project timelines or quality.
• Collaborate with vendors and external partners to evaluate application risk 

Development and Deployment

• Build and manage the application source of truth that can be leveraged for app rationalization, expiry, expansion, usage, and security features that allows for data‑driven decisions on whether to invest, sustain, or replace applications
• Manage technology risk by monitoring the versions and lifecycles that run critical business applications 
• CMDB Gap identification and planning to resolve gaps inclusive of application cost, usage, and risk 
• Manage version control, build and release management processes

Quality Assurance, Maintenance & Support

• Implement and enforce quality assurance practices to ensure high quality software
• Manage the ongoing maintenance and support of the application with internal teams, MSSP, vendors etc.
• Oversee application upgrades and patch management.

MFA and Security 

• Lead MFA program for applications and cyber that spans acute, TPR, USPI, and Conifer 
• Perform App Rationalization tasks with right stakeholders and work with Cyber team to provide required data
• Work with cross functional team on prioritization and capacity planning

Application Rationalization

• Serve as apps leader for applications rationalization ensuring process is followed and vendor management team and finance have key data elements to report out 
  • Capture decommissioned apps data 
  • Reconcile FMO reports from Apptio against Service Now source of truth APM 
• Leverage APM to align technology investments and services to business value streams via capability-based planning
• SME in this space for all portfolios, infra, cyber and business stakeholders

Requirements

• Bachelor's degree in Computer Science or a related field desired.
• Proven experience in leading application development and maintenance projects in a fast-paced environment.
• Strong knowledge of software development methodologies, such as Agile, Waterfall, and DevOps.
• Excellent communication and collaboration skills, with the ability to effectively engage with stakeholders at all levels.
• Solid understanding of software development lifecycle and quality assurance processes.
• Strong problem-solving and analytical skills, with the ability to make informed decisions under pressure.
• Experience managing and optimizing application lifecycle management tools and systems.
• Ability to balance competing priorities and manage multiple projects simultaneously.
• Demonstrated leadership skills, with the ability to motivate and inspire team members.

Compensation

• Pay: $103,584 - $165,568 annually. Compensation depends on location, qualifications, and experience. 
• Position may be eligible for an Annual Incentive Plan bonus of 10%-25% depending on role level. 
• Management level positions may be eligible for sign-on and relocation bonuses.

Benefits

The following benefits are available, subject to employment status:

• Medical, dental, vision, disability, life, AD&D and business travel insurance
• Manager Time Off – 20 days per year
• Discretionary 401k with up to 6% employer match
• 10 paid holidays per year
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
• For Colorado employees, paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

Up to 25% travel to the Tenet Healthcare Corporate office in Dallas, TX if not local. A Motor Vehicle Report (MVR) will be conducted on the finalist. 

Tenet Healthcare/USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce.  If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date.  If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.                                              

#LI-NO1    

Responsibilities

• Manages the organization’s suite of applications by determining each application’s ability to provide value to the business relative to its cost. Identify which applications to retire, grow or replace, repurpose or sustain. 
• Develops a set of capabilities, including people, processes, and technology, to enable the transformation of raw data into meaningful and useful information for the purpose of business analysis. 
• Manages the relationship between the business and IT in a formalized and transparent way that ensures a focus on achieving successful enterprise outcomes in support of strategic goals and within the constraint of budgets and risk tolerance. 
• Manages the IT-related financial activities and prioritize spending through the use of formal budgeting practices. Provide transparency and accountability of the cost and business value of IT solutions and services.

• Bachelors of science degree in Computer Science, MIS or other technology related field. 
• Minimum five years experience in the health care IT industry
• Experience working with business owners to identify use cases/scenarios, developing functional requirements, and navigating the selection of a solution 
• Strong understanding of BPM framework, applications, and technologies;
• Strong communication and interpersonal skills, capable of interfacing regularly with senior leaders within Tenet 
• Willing to take on new responsibilities
• Strong organizational skills and attention to detail 
• Motivated to continue learning processes as portfolio is expanded and upgraded 
• Excellent analytical skills