Luxury Flight Booking Specialist

Luxury Flight Booking Specialist

Department: Operations

Employment Type: Full Time

Location: Client

Compensation: ₱20,000 - ₱35,000 / month

Description

Connect high-end clients with premium travel experiences. Make outbound calls, qualify leads, and book luxury flights including business-class, first-class, and private jets. Combine sales skills with top-tier service to deliver seamless, personalized travel solutions. 

Key Responsibilities

• Use a dialer system to make inbound and outbound calls to potential customers
• Qualify leads and present tailored travel opportunities
• Present FlyLuxury's premium flight services and packages, close sales, and set appointments
• Coordinate and manage bookings for business-class, first-class, and all relevant bookings
• Manage all follow-up communications (email, text, phone calls) to maintain warm leads
• Track and report on sales activity and conversion metrics
• Collaborate with the sales team to meet and exceed monthly targets
• Assist the marketing team with outbound campaigns and promotions to drive bookings
• Ensure high levels of client satisfaction by delivering seamless, personalized service
• Maintain up-to-date knowledge of travel trends, loyalty programs, and luxury flight offerings
• Handle sensitive client information with discretion and professionalism

Skills, Knowledge and Expertise

• Experience in sales, travel booking, or a customer-facing luxury service role
• Familiarity with dialer systems and outbound calling processes
• Background in GDS platforms (e.g., Amadeus, Sabre) is a plus
• Excellent communication and persuasive skills
• Strong organizational skills and attention to detail
• Ability to work independently and thrive in a fast-paced, target-driven environment
• A polished, professional demeanor and a passion for luxury travel
• Flexibility to work varying shifts, including weekends and holidays as needed

Benefits

• Above market salary
• HMO on Day 1 for principal and two dependents
• Government-mandated benefits
• Performance-based Incentives
• Quarterly Company Events
• 1,000 PHP De Minimis
• Equipment and software provided

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