LTSS and Dual Growth & Strategy Manager

Job Summary:

The LTSS and Dual Growth Strategy Manager is responsible for leading and fostering strategic and operational expertise partners to develop and implement solutions to promote duals/LTSS products growth.

Essential Functions:

• Responsible for leading and fostering our growth strategy including roadmap deliverables to drive growth and profitability for both existing markets and new markets
• Serve as Duals/LTSS products SME and partner liaison for all strategic and operational relationships targeted for product growth partnership programs and models
• Collaborate with executive leadership to establish and deploy an innovative, best- in-class growth model capable of scaling for all markets
• Assist leadership in the design and development of innovation deployment strategy, including project deployment and prioritization
• Serve as interface between partners and CareSource teams supporting the partnership program including sales, community outreach, care management etc.
• Provide oversight of all teams, internal and external to CareSource, managing the Duals/LTSS programs
• Collaborate with marketing team to develop product materials for distribution to community and provider partners
• Ensure operational readiness through oversight and monitoring for process improvement opportunities
• Oversee collaboration with Enterprise teams, internal and external stakeholders, and community partners to inform and influence the design and development of Duals/LTSS programs
• Build, maintain and improve all structure and processes necessary to assure impeccable regulatory record, achievement of goals and consistency from market-to-market and product-to-product
• Lead efforts with market and product leaders to develop aligned, collaborative processes designed to meet the business requirements and goals of Duals/LTSS in the designated market
• Oversee implementation of all community and retail partnerships solutions
• Monitor, report, and evaluate performance metrics to improve functionality and efficiency
• Travel as needed to conduct meetings and ensure effective administration of the program
• Perform any other job duties as requested

Education and Experience:

• Bachelor of Science/Arts (BS/BA) degree in business, communications, marketing, or related field, or equivalent relevant work experience is required
• Master of Business Administration (MBA) or Public Health (MPH) is preferred
• A minimum of five (5) years of managed care experience is required
• A minimum of three (3) years of consumerism experience is required
• Previous experience working with community-based and/or retail organizations to develop partnerships is preferred

Competencies, Knowledge, and Skills:

• Demonstrated understanding duals/LTSS programs including development and operations required
• Ability to manage and prioritize multiple tasks, promote teamwork and fact-based decision making
• Business acumen and strategic thinking, yet able to execute tactically
• Demonstrated ability to adjust to shifting priorities, multi-task, work under pressure …