Loss Adjustor

Loss Adjuster – Salary starting from £34.000 

 Are you someone who is passionate about Insurance and has a confident knowledge of household/residential building reinstatement and mitigation with experience managing several stakeholders. Due to growth, we currently have a fantastic opportunity for a Desk Loss Adjuster and are looking for someone who would love to showcase their skills, ideas and make a difference to our team.    

A bit about the job:

This role services our customers affected by building related damage from an escape of water, flood, fire, and impact. You would be joining a team of around 20 specialist handlers who manage claims up to £50k virtually. We give you full responsibility to own the claim, providing a customer focused & cost-effective service by managing from instruction to completion. You would also be the main point of contact for customers, suppliers managing claims and utilizing the support of field-based colleagues and suppliers. 

Skills and experience we're looking for 

• Experience in Household/residential insurance. 

• A good understanding of building pathology. 

• Ability to scope and schedule reinstatement works utilising photos and video. 

• Good knowledge of the buildings industry, mitigation, building standards and materials. 

• Strong stakeholder management skills, including the customer. 

What you’ll receive for this role: 

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. 

• Starting salary from £34.000 (depending on location, skills, experience, and qualifications) 

• Bonus opportunity – 8% of annual salary Actual amount depends on your performance and Aviva’s. 

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days 

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts 

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme 

• Brilliantly supportive policies including parental and carer’s leave 

• Flexible benefits to suit you, including sustainability options such as cycle to work 

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help …