LMS Administrator

About Fable 

The best digital teams work with Fable to make products more accessible for over 1 billion people who live with disabilities. Some of our amazing clients include Walmart, Slack, Shopify, and more. Fable ranked #3 on the 2022 LinkedIn Top Startups Canada list and Fast Company’s 2023 Most Innovative Companies in Design list. 

About the role 

The LMS Administrator is responsible for maintaining learning content and assets for Fable’s Upskill product. You are responsible for managing the Learning Management System (LMS) and ensuring the seamless delivery of training content to our end users. Your primary focus will be uploading and updating training materials and keeping various asset management systems organized. You are also responsible for supporting the in-house Product team that manages the LMS.

You are organized, detail oriented, and accountable. You are open to supporting the business in many ways, leveraging all skills available.    

Purpose

Be the gatekeeper of Fable’s training content, upholding a methodological, organized approach to the management of training content across asset libraries and the LMS environment. Enable a smooth and engaging learning experience that supports our clients' success.

For this role, we are open to applicants who are located in Canada and can work close to the EST timezone. If you believe that you match majority of this job description, we highly encourage you to apply! 

Requirements

Key responsibilities

• Upload and format learning content and assets in the LMS
• Create and manage course templates in LMS environments
• Maintain image, video, and captioning asset libraries
• Manage the transcript and caption workflow (processing orders, proofreading, and uploading)
• Edit and optimize images for LMS upload
• Manage internal LMS access and SCORM dispatches to ensure seamless integration, deployment, and tracking of Upskill content
• Generate reports as needed for learner and course analytics
• Act as quality assurance monitor for Fable’s LMS, reporting bugs and unexpected errors
• Support the Product team in QA work, technical support and general LMS maintenance
• Create and maintain process documentation
• Support the Content Manager as needed
• Collaborate effectively with cross-functional teams to ensure seamless communication, foster innovation, and drive success 

Skills and qualifications

• Two or more years’ experience using e-learning software and Learning Management Systems professionally
• Demonstrated proficiency with Content Management Systems and/or authoring tools
• Strong attention to detail with an aptitude for editing and proofreading
• Time management and organizational skills
• Self-motivated and independent worker 

You must be

• Technical: Able and eager to adapt to new technologies and learn quickly
• Exacting: Embody a meticulous approach to managing tasks
• Agile: Value structure and organization while remaining adaptable
• Discerning: Know when to solve independently, collaboratively, and when to escalate to management  

Nice to have

• Familiar with web accessibility and WCAG
• Experience with assistive technology and/or assistive technology users

Our values

To lead, listen first

You amplify voices that are less often heard and create space for those voices to grow. The quality of an idea doesn't correlate with the loudness of someone's voice.

The brain is a muscle

If you're going to do something, you will do it well. Practice often and rest when needed. Give your mind what it needs to thrive.

Unlearn to learn

What did we learn growing up, and what do we need to unlearn? It's essential to understanding our personal bias and position so that we can grow.

Benefits

What's in it for you?

At Fable, you'll join a vibrant and rapid growth environment where you'll work with individuals who share the same values of being passionate, socially driven, inclusive, collaborative, and respectful. We offer great benefits such as stock options, career progression, professional development, health/dental benefits, and more.

Accessibility accommodations

Fable is an inclusive workplace. If you are facing any accessibility requirements or concerns regarding the hiring process or employment with us, please fill out this form or email us at jobs@makeitfable.com and include the subject line “Accessibility accommodation for LMS Administrator job application."

Pay range

$65,000 CAD - $80,000 CAD - this is a range and is subject to change, depending on experience and role fit. Please take this as a general range.