Lithia Relationship Manager

We are excited to announce that Direct Markets is hiring a Lithia Relationship Manager to lead our newly formed dedicated Lithia team! This opportunity is open to all qualified Zurich employees and will be part of the Customer Office.

As the Lithia Relationship Manager, you will be involved in selecting and leading a team of regional leaders, developing and executing a strategy to deliver on our commitments, and grow DM’s revenue. You will manage the relationship with Lithia’s leadership team and work with DM’s leadership team to drive profitable growth.

In this role you will be responsible for:

• Implementing the on-boarding process for new Regional Relationship Leaders by developing a consistent support, service, and training model designed to strengthen the Lithia relationship and drive profitable growth.

• Developing and executing a strategy to increase Zurich F&I product sales in both Lithia High and Low Touch dealerships.

• Monitoring critical metrics and goals to support increased production and profitability.

• Scheduling and preparing for quarterly portfolio review meetings.

• Supporting the development, evaluation, and execution of Regional Relationship Leaders’ business plans within each region, providing assistance as needed.

• Working with each assigned Regional Relationship Leader on their development plans and regularly monitoring progress against those plans.

• Conducting regular ride along visits with each Regional Relationship Leader to discuss and provide guidance and feedback on pre-call planning and observe and coach on in-dealership activity.

• Providing feedback and coaching to the Regional Relationship Leaders on how to improve the productivity and success of their dealership visits.

• Leading collaboration with the DM field staff to fill training, service and support gaps as needed.

• Participating in activities to strengthen the Lithia relationship including attending Lithia’s annual golf outing, Lithia Regional Meetings, and conducting national and regional training events.

This role will be filled at either the Lithia Relationship Manager I or II Level.  The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position.

Required Qualifications:

Lithia Relationship Manager I:

• Bachelors Degree and 7 or more years of experience in the Sales area
  OR
• High School Diploma or Equivalent and 9 or more years of experience in the Sales area
  OR
• Zurich Certified Insurance Apprentice including an Associate Degree and 7 or more years of experience in the Sales area
  AND
• Management experience

OR

Lithia Relationship Manager II:

• Bachelors Degree and 8 or more years of experience in the Sales area
  AND
• Commercial insurance industry experience
• 2 or more years in leadership roles including change management
• Knowledge of the market participants, practices and products
• Supervisory and management experience

Preferred Qualifications:

• Knowledge of customer, distribution and relationship strategies and roles
• Ability to effectively align resources with business opportunity and develop staff

Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, Click here. Other rewards may include short term incentive bonuses and merit increases. Candidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education. The salary provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled. The combined salary range for this position is $127,400.00 - 275,800.00. The starting salary range for the Lithia Relationship Manager I is $127,400.00 - $208,600.00 and for the Lithia Relationship Manager II is $168,400.00 – $275,800.00.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet 

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 

Location(s): AM - Remote Work (US)
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No  
 
Linkedin Recruiter Tag: #LI-KJ1 #LI-EXECUTIVE #LI-REMOTE