Life Insurance Claims Manager

Job Description:

• We are seeking a skilled Life Insurance Claims Manager to support multiple BPS clients and ensure the accurate and efficient processing of claims. In this role, you will oversee the entire claim inventory for your assigned blocks, partnering with various business units and clients to drive continuous improvements.
  
  This opportunity is well-suited for a forward thinker with a proven track record of helping teams develop tools and technologies to optimize processes and improve customer outcomes. The role requires life insurance or annuity leadership experience. The successful candidate will be responsible for overseeing all aspects of the life insurance claim's lifecycle, including approvals, overall accuracy, and ownership of their respective account.
  
  Your responsibilities will include managing claim workflows, ensuring compliance with regulatory standards, and providing leadership and guidance to your team to achieve operational excellence. This position requires strong analytical skills, attention to detail, and the ability to foster collaborative relationships with internal and external stakeholders.

• Essential Job Functions:
  • Manage day-to-day business process transactions and teams, ensuring efficient and compliant operations.
  • Implement process improvements to drive productivity and quality enhancements.
  • Provide guidance and support to a team of senior analysts and analysts.
  • Collaborate with senior management to develop and execute process-related strategies.
  • Monitor performance metrics and key indicators to make data-driven decisions.
  • Contribute to the development of budgets and resource allocation.
  • Prepare and present performance reports to senior management.
  • Ensure that the team meets quality and compliance standards.
   

• Basic Qualifications:
  • Bachelor's degree in a relevant field or equivalent combination of education and experience
  • Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role
  • Proven experience in business process transactions
  • Proficiencies in business process management and optimization
  • A continuous learner that stays abreast with industry knowledge and technology

  • 5+ years of life insurance or annuity experience
  
  Other Qualifications:
  • Advanced degree in a relevant field a plus
  • Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus

  Work Environment:

  • Remote

  Our DXC Insurance BPaaS and BPO services help our customers optimize and transform operations, lower costs, increase agility and open new channels for growth. Our people, technology and best practices improve and automate highly complex business processes across front, middle and back offices — while facilitating customer experience transformation.

  DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $73,100 - $135,800.

Full-time hires are eligible to participate in the DXC benefit program.  DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

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