Licensing and Credentialing Specialist

Company Description:

Quartet is a leading tech-enabled behavioral health company that works with health plans, systems, and provider groups to deliver speed to quality behavioral health care for all. Through sophisticated data and analytics, along with personalized services, Quartet exists to advance quality care as defined by four measures: speed to care, seamless patient experiences, improved health outcomes, and affordability. The company is backed by venture funding from top investors including Oak HC/FT, GV (formerly Google Ventures), F-Prime Capital Partners, Polaris Partners, Deerfield Management, Echo Health Ventures, Centene Corporation, and Independence Health Group.

We are deeply committed to growing a diverse team and an equitable and inclusive culture where all Quartetians are empowered to be themselves and do their best work. We know this is vital in realizing our mission to improve the lives of people with mental health conditions. 

About the team & Opportunity:

Quartet is seeking a Licensing & Credentialing Specialist to support the licensing and credentialing process for our clinical providers. Partnering closely with the care team, the Licensing & Credentialing Manager plays a key role in our ability to scale patient services and increase access. The ideal candidate will be responsible for ensuring that all healthcare professionals within our organization are properly licensed and credentialed to practice in accordance with state regulations and organizational standards. This position requires strong attention to detail, a proactive orientation to supporting our care team, and excellent task management skills.

Job Responsibilities

Licensing

• Support provider setup and licensing for new clinical hires
• Manage the end-to-end process of licensing applications, ensuring completeness and accuracy of documentation for our clinicians, including nurses, nurse practitioners, social workers, therapists, and physicians
• Track and manage state license renewals, as well as compact renewals where necessary
• Monitor and update licensing information to reflect status and changes
• Research and interpret state and federal regulations governing mental health services licensure to stay up to date with the latest regulations
• Develop and maintain a comprehensive understanding of licensing requirements across multiple jurisdictions to ensure compliance as the company expands geographically

Credentialing

• Coordinate the initial credentialing and re-credentialing processes for licensed providers, including reviewing and verifying education, training, licensure, and professional experience to ensure adherence to organizational standards and regulatory requirements.
• Track and manage all provider credentialing as we add new payor contracts …