Licensed Property and Casualty Insurance Sales & Service Representative

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. 

Join us and play your part in something special!

Are you looking for a rewarding career in the insurance industry, where you can make a difference for customers and grow your skills? As a Markel Specialty and Personal Lines Sales & Service Representative, you will deliver quality customer service and insurance recommendations to current and prospective Markel customers. This is a combined service and sales role with the expectation that sales vs. service responsibilities will be split and decided based on business needs. All sales leads are provided and there is no outbound cold calling.

Responsibilities include:

• Work diligently to find resolution to customer concerns and escalate to appropriate level when necessary.
• Convey information efficiently, effectively, and appropriately in order to meet the needs of the customer.
• Strive for first call resolution in order to provide “best in class” service.

Education/Experience/Skills:

• A high school diploma or equivalent; some college is a plus!
• A current property and casualty insurance license.
• One or more years of customer service related experience.
• One or more years of insurance sales/service experience desired.
• A strong technical background/ability to multi-task in several systems at once.
• A willingness to learn new material and systems/applications.
• A dedication to providing a positive customer experience.
• An ability to communicate clearly and professionally over the phone.
• Accountability and reliability.

Work Location:

This position is either Hybrid (3days in office/2 days at home) if one lives near Markel office location or 100% work from home if outside of Markel office location.

US Work Authorization

• US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

Compensation:  Starting pay ranges from $18.50 - $20.00/hour based on the candidate's experience, education. Hours are Monday-Friday and possibly some weekends depending on the role.

 *In addition to regular hourly pay, there is an annual Performance Bonus Potential.

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors.  

Who we are: 

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. 

 

We’re all about people | We win together | We strive for better 

 

We enjoy the everyday | We think further 

 

What’s in it for you: 

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.  

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.  

• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.  

• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.   

• Markel offers hybrid working schedules of 3 days in the office and 2 days remote.    

 

Are you ready to play your part? 

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you. 

 

Caution: Employment scams 

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: 

• All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.

• All legitimate communications with Markel recruiters will come from Markel.com email addresses. 

 

We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com. 

 

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.  

  

Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com.    

No agencies please.

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