Liability Insurance Management/Credentialing Coordinator

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

How you can make a difference

• Assists with the credentialing of new providers and recredentialing of existing providers as it relates to malpractice experience (claim loss history) and insurance coverage issues interfacing directly with providers and VillageMD Credentialing Department.  

• Assists with the coordination and ongoing management of all insurance lines for all VillageMD entities.

• Interaction with VillageMD insurance brokers/professionals, claims adjusters, and underwriters.

• Coordinates and gathers information on all acquisitions, new services, projects, and properties to obtain insurance coverage, as needed.

• Assists with the completion and coordination of all renewals on all insurance lines for all entities.

• Works with Acquisition team as needed to assure smooth transition regarding insurance coverage.

• Assures all new providers coverage is appropriately placed and properly cost.

• Assures and tracks exiting and retiring providers’ tail coverages.

• Assists with the coordination of the issuance of Certificates of Insurance for all individuals and entities as requested

• Participates in Risk Management/Insurance Projects as requested by management.

Skills for success

• Maintains insurance files and up-to-date schedules for all lines of coverage and all entities

• Coordinates and records receipt of invoices and submission of all payment on all lines of insurance coverage

• Reconciles quarterly invoices, identifying discrepancies and problem-solving issues

• Provides administrative support to the Risk department, as needed.

• Answers and directs telephone calls appropriately, as needed.

• Ensures confidentiality of all information at all times.

• Physical mobility, which includes movement from place to place on the job, taking distance and speed into account

• Physical agility, which includes ability to maneuver body while in place

• Dexterity of hands and fingers

• Endurance (e.g., continuous typing, prolonged standing/bending, walking)

• Memory, taking into consideration the amount and type of information

• Complex and time-pressured decision making with high degree of accuracy

• Multi-tasking, organizing & priority setting

Experience to drive change

• Associate Degree required, Bachelor’s Degree preferred.

• 1-3 years of business, insurance, or healthcare risk management insurance experience preferred.

• Ability to clearly communicate in English, both orally and in writing

• Knowledge of medical, legal, and insurance terminology

• Strong attention to detail

• Ability to perform duties with time limitations with a high degree of accuracy

• Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voicemail)

• Strong data entry skills

• Standard Office Technology in a Window based environment including

• PowerPoint and Graphics applications

Travel

• Travel to outside meetings with Insurance Brokers and professionals

• Travel to other client or other VillageMD locations.

This is an exempt position. The base compensation range for this role is $62,000 - $78,000.  At VillageMD, compensation is based on several factors including but not limited to education, work experience, certifications, location, etc.  The selected candidate will be eligible for a valuable company benefits plan, including health insurance, dental insurance, life insurance, and access to a 401k plan.

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.  Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.