Legal Operations Lead

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We are looking for a proactive and detail-oriented Legal Operations Lead to join our Legal Operations team. This role will report directly to the Chief of Staff of the Legal Department and will be instrumental in scaling our legal team.

Key responsibilities include leading initiatives in knowledge management and matter management, evaluating and managing legal technology solutions, and providing project management support for operational initiatives. The successful candidate will also identify opportunities for process improvements and efficiencies within the legal department, develop and implement best practices to enhance operational efficiency, and monitor and report on key performance indicators to drive continuous improvement.

What You’ll Do

• Lead matter management and knowledge management initiatives

• Facilitate knowledge sharing across the legal department and other departments

• Implement strategies to capture and leverage institutional knowledge

• Evaluate, implement, and manage legal technology solutions 

• Identify opportunities for process improvements and efficiencies within the legal department

• Develop and implement best practices to enhance operational efficiency for the legal department

• Monitor and report on key performance indicators to drive continuous improvement

• Communicate effectively with stakeholders to ensure transparency and alignment on legal operations initiatives

• Support the legal department’s budgeting, procurement and financial management activities

• Provide operational support and project management support to the legal team as needed

What We Look For

• 4+ years of experience in legal operations, project management, or in a related field

• Experience developing matter management and knowledge management systems

• Strong project management, critical thinking, and analytical skills (PMP or Agile certification is a plus)

• Deep understanding and hands-on experience with legal technology

• Excellent interpersonal and communication skills, including tact, sensitivity, and interacting well with management at all levels

• Proven self-starter who can prioritize and manage multiple projects and responsibilities with agility and efficiency, acting as a pivotal contributor to a high-performing team

• Proactive and adaptable: confidently makes informed decisions, thrives with minimal guidance, and enjoys a dynamic environment that celebrates innovation

• Outstanding attention to detail, organizational, and time management skills

Base Pay Grade - J
Equity Grade - 5

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $130,000 - $170,000
USA base pay range (all other U.S. states) per year: $115,000 - $155,000

Please note that visa sponsorship is not available for this position.

#LI-Remote

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: 

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents 
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.

By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.