Learning Instructional Designer

About the Role

Join our team as a Learning Instructional Designer where you'll take the helm in crafting a range of effective blended learning solutions tailored to enhance skills and knowledge across our organization. You'll get to refresh our current educational materials and also have the freedom to create fresh, engaging content that resonates with our team’s growth and the company’s direction. If you're ready to dive into a dynamic environment, bring your detail-oriented approach, inventive problem-solving skills and a passion for measurable outcomes to our Learning and Development team. Here, you'll contribute to defining the educational strategy for a forward-thinking FinTech player, while working alongside some of the most seasoned professionals in the industry.

The base salary offered for this role and level of experience will begin at $82,620.00 and up to $114,800.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Lead and manage the design of multi modality high impact blended learning solutions, including eLearning, Instructor-led learning, micro learning & other highly engaging resources
• Manage current training content and design & develop new innovative content, aligned with business priorities and needs
• Partner with BPO training partners to facilitate and deliver training content
• Track and audit published solutions on the Learning Management System (LMS)
• Maintain & be held accountable to SLAs and overall training quality standards
• Identify and partner with project SMEs internally and externally to develop high impact learning solutions aligned to Chime SOPs.

To thrive in this role, you have

• Experience with eLearning authoring tools such as Articulate 360 (Rise, Storyline), Vyond, Camtasia, Captivate
• Experience managing robust content on LMS
• Experience examining pre & post performance data; bonus if it is in a call center environment

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that basic banking services should be helpful, transparent, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing …