Learning Facilitator/Preceptor (Utilization Management)

Become a part of our caring community and help us put health first
 Humana Healthy Horizons in Virginia is seeking a Learning Facilitator/Preceptor, Utilization Management (Learning Facilitation Professional 2) who will conduct or facilitates training courses for organization employees or external audiences.

• Plans, coordinates, and implements all aspects of training programs for participants throughout the organization, including but not limited to instructor-led and virtual instructor-led training.
• Selects appropriate materials.
• Creates an environment that is conducive to learning and exchanging information, engages the learner, and produces the desired outcomes.
• Monitors training personnel records to ensure that employees have met all company training requirements for company, quality, and regulatory compliance.
• Analyzes course evaluations to judge effectiveness of training sessions and to implement suggestions for improvements.
• Evaluates the relevance of online resources to complement the facilitated experience in the fields as appropriate.
• Understands own work area professional concepts/standards, regulations, strategies, and operating standards.
• Makes decisions regarding own work approach/priorities and follows direction.
• Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.
• Supports the Audit and Process Improvement teams by providing feedback to Care Coordinators and/or Service Coordinators; uses audits to guide staff understanding of training that was provided.
• Supports precepting activities for Utilization Management staff. 

Use your skills to make an impact
 

Required Qualifications

• Bachelor's Degree in Social Work, Psychology, Behavioral Health, OR Registered Nurse (RN) or Licensed Practical Nurse(LPN) with a valid unrestricted license in the Commonwealth of Virginia, OR Behavioral Health Clinician with a valid unrestricted license in the Commonwealth of Virginia.
• Two (2) or more years of training in an adult learning environment OR one (1) or more years successfully working as a Utilization Management Nurse or BH Utilization Management professional.
• Intermediate level proficiency in Microsoft Office applications including Outlook, PowerPoint and Excel.
• Effective communicator, verbally and written.
• Ability to work collaboratively with internal and external departments and leadership.
• Must be able to travel to the Commonwealth of Virginia (see "Additional Information" section for more details).

Preferred Qualifications

• Understanding of curriculum design and adult learning principles.
• Experience using a wide variety of training tools to effectively facilitate to a wide audience.
• Experience managing projects or processes.

Additional Information

• Workstyle: This is a remote position that will require you to travel.
• Travel: Up to 25% of the time to Humana Healthy Horizons office in Glen Allen, VA for collaboration and face to face meetings.
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