Learning Facilitator/Preceptor (Care Management) - VA's Northern/Winchester Region

Become a part of our caring community and help us put health first
 Humana Healthy Horizons in Virginia is seeking Learning Facilitators/Preceptors (Learning Facilitation Professional 2s) who will conduct or facilitate training courses for the organization employees or external audiences.

• Plans, coordinates, and implements all aspects of training programs for participants throughout the organization, including but not limited to instructor-led and virtual instructor-led training.
• Selects appropriate materials.
• Creates an environment that is conducive to learning and exchanging information, engages the learner, and produces the desired outcomes.
• Monitors training personnel records to ensure that employees have met all company training requirements for company, quality, and regulatory compliance.
• Analyzes course evaluations to judge effectiveness of training sessions and to implement suggestions for improvements.
• Evaluates the relevance of online resources to complement the facilitated experience in the fields as appropriate.
• Understands own work area professional concepts/standards, regulations, strategies, and operating standards.
• Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.
• Supports the Audit and Process Improvement teams by providing feedback to Care Coordinators and/or Service Coordinators; uses audits to guide staff understanding of training that was provided.
• Supports precepting activities of Care Coordination and Service Coordination in the field. Ensures that field staff demonstrate compliance of all care management activities.
• Participates in Virginia Department of Medical Assistance Services (DMAS) virtual and/or in-person trainings.
• Makes decisions regarding own work approach/priorities and follows direction.

Use your skills to make an impact
 

Required Qualifications

• Must reside in the Commonwealth of Virginia's Medicaid Northern/Winchester or northern Western/Charlottesville Region.
• Must be able to travel up to 75% in the Commonwealth of Virginia.
• Bachelor’s degree in social work, psychology, behavioral Health, or a related field OR Licensed Registered Nurse (RN) or Licensed Practical Nurse (LPN) with a valid unrestricted license in the Commonwealth of Virginia.
• Two (2) or more years of training in an adult learning environment OR two (2) or more years successfully working as a care manager/care coordinator/service coordinator.
• Minimum intermediate level proficiency in Microsoft Office applications including Outlook, PowerPoint, and Excel.
• Effective communicator, verbally and written.
• Ability to work collaboratively with internal and external departments and leadership.
• This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits.
• This role is considered patient facing and is …