Learning and Development Partner

About the Role

OpenLoop is seeking a strategic, execution-focused Learning & Development Partner. This pivotal role will drive the execution of our enterprise-wide onboarding strategy and contribute significantly to leadership development initiatives, including our coaching program. This is a high-impact role for a builder-leader who is passionate about scaling people systems, optimizing the new hire experience, and mentoring emerging leaders.

What You’ll Do

As a Learning and Development (L&D) Partner, you’ll be a key player in shaping how our teams grow and lead. You'll design and scale impactful onboarding experiences and leadership development programs that strengthen our people, culture, and processes. Your mission: to equip managers and new hires with the tools they need to thrive from day one, and beyond.

In this role, you will:

• Lead and scale organizational onboarding and leadership coaching programs that align with our values and business goals.

• Design and deliver engaging, effective learning materials—including videos, guides, and LMS modules—that meet adult learning principles.

• Partner cross-functionally with HR, team leads, and department heads to assess needs and tailor learning experiences.

• Facilitate leadership workshops, new hire sessions, and coaching circles with clarity, empathy, and confidence.

• Manage end-to-end projects, juggling timelines, deliverables, and stakeholders with minimal oversight.

• Evaluate program effectiveness, collecting feedback and using data to drive continuous improvement.

Who You Are

You’re a builder, a coach, and a lifelong learner. You love crafting learning journeys and partnering with teams to unlock potential. You’re excited by the opportunity to own and evolve our L&D function.

You bring:

• 4–6 years of experience in Learning & Development, People Operations, or a related field, including 3+ years in a manager-level role.

• A strong track record leading onboarding programs or major cross-functional learning initiatives.

• Project management expertise, with the ability to lead complex initiatives across multiple teams.

• Exceptional organizational skills and the ability to manage multiple priorities with ease.

• Instructional design knowledge, with hands-on experience in:

  • LMS platforms (e.g., Litmos, Lessonly)

  • HRIS tools (e.g., Rippling)

  • Project management and delivery platforms

• A deep understanding of adult learning principles and how to build scalable, measurable, and engaging content.

• Strong facilitation and coaching skills, with experience running workshops and mentoring emerging leaders.

• High emotional intelligence, strong interpersonal communication, and active listening skills.

• Technical fluency in tools like:

  • Google Workspace (Docs, Sheets, Slides)

  • Slack, Google Forms, and HRIS systems like Rippling

Education

• Bachelor’s degree in Human Resources, Organizational Development, Education, Business Administration, or a related field.

Bonus Points For

• Certification in coaching, instructional design, or project management (e.g., CPLP, PMP, ICF Coaching)

• Experience working in a fast-paced, high-growth, or start-up environment

About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our tele-health support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

Our Company Culture

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Our Benefits

In addition to the salary for this role, you would also be eligible for:

• Medical, Dental, and Vision plans

• Flexible Spending/Health Savings Accounts

• Unlimited PTO

• 401(k) + Company Match

• Life Insurance, Pet insurance, and more

Sound like a good fit? We’d love to meet you.