Lead UX Designer

The Company

Dexcom Corporation (NASDAQ DXCM; Market Cap $44.3B) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by nearly 10,000 ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

About the team:

We are a multi-disciplinary team of user experience designers, visual designers, instructional designers, industrial designers, user researchers, and software developers. We collaborate closely with each other, engineering, and product management to create highly usable, beautiful products that make a true impact to millions of people around the globe.

At Dexcom, you will help us build products to improve lives with our innovative next generation Continuous Glucose Monitor (CGM) system. We are passionate about quality, usability, and simplicity. We build delightful and accessible products that display data and insights across multiple platforms. You will follow the principles of user-centric design thinking to make data meaningful and actionable for our users.

Working independently & alongside product managers, designers, and data scientists, you’ll shape how data can enhance and ease the experience of managing diabetes. You’ll establish the design vision, then deliver design concepts & experiential roadmaps for several products. Our goal is to utilize data to meaningfully improve health outcomes for patients and healthcare providers.

Where you come in:

People:

• You will collaborate with designers, stakeholders, and partners to develop design concepts, strategies, and solutions.

• You are an advocate for our users. Represent the voice of patients with diabetes, healthcare providers, and others who support them.

• You will present design proposals with confidence. Seek to inform and influence the audience.

• You will learn from existing members of the team and mentor your colleagues.

• You will be a design diplomat. Socialize ideas with stakeholders and design partners to gain alignment. Be willing to compromise to find a mutually agreeable solution.

• You will be a positive influence on our culture. Build up our teams, departments, and company through words and actions.  Be welcoming of feedback and respectful disagreement.

Process:

• You will manage & refine the UX design process from ideation to implementation. Engage in a wide variety of strategic and tactical activities. 

• You will utilize user-centric design thinking to prioritize, define, and solve problems.

• You will design experiences that turn raw data into meaningful, actionable insights.

• You will lead early-stage product definition activities. Lead brainstorming sessions, map experiences and technical flows.

• You will plan and support research activities. Collaborate with our User Research and Human Factors teams. Build prototypes for user testing, then iterate based on the findings.

• You will align the product with business goals, uncover unmet user needs, define next steps.

• You will synthesize user research, define a design vision, and align it with the product strategy. Gather data to support your point of view.

• You will communicate the problem, the opportunity, and the design recommendations to executives and interdisciplinary project teams.

• You will design and own low-resolution wireframes and flows through to high-resolution final screens.

• You will ensure that designs are implemented as intended across iOS, Android, Web apps, and other devices through collaboration with development engineers.

• You will deliver designs, requirements, schedules, and documentation with limited oversight from design managers.

Products:

• You will present data in a way that users can understand and can act upon.

• You will produce best-in-class product design. Push the boundaries of what has been achieved in the healthcare field.

• You will leverage and contribute to our Design System for consistency across our product portfolio.

• You will own the results.  Be accountable for the project and design decisions.

What makes you successful:

• You have a portfolio of work demonstrating exceptional UX design skill and design process. Include your online portfolio link or PDF in your application, including any required passwords.

• You have a bachelor’s Degree in the field of Human Computer Interaction (HCI), Interactive Design, Industrial Design, Cognitive Science, or another design-related field.

• You have knowledge of Agile methodologies. Familiar with breaking down UX designs and requirements into Epics and Stories.

• You have experience designing for mobile apps using Material Design or iOS HIG.

• You have experience detailing the flows and information architecture of a product.

• You have experience with Design Systems, watches and wearables, and WCAG accessibility guidelines are a plus.

• You have the ability to work in a highly collaborative, fluid, fast-paced environment.

• You have the ability to manage schedules, prioritize tasks, and work within deadlines.

• You have a proactive, accountable approach. Able to show ownership and lead product design.

• You have expertise working in modern design and prototyping tools including Figma, Sketch, Abstract, Adobe Creative Suite.

• You have prior experience as a Senior or Lead UX Designer on multiple products.

• You have 6+ years industry work experience in a design and/or UX-related role.

What you’ll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.

• A full and comprehensive benefits program.

• Growth opportunities on a global scale.

• Access to career development through in-house learning programs and/or qualified tuition reimbursement.

• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 15 - 25%

Experience and Education Requirements:

• Typically requires a Bachelor’s degree and a minimum of 8-12 years of related experience.

• At this level a graduate degree may be desirable with 4 years of related experience.

Remote Workplace: Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option.

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com. 

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com. 

View the OFCCP's Pay Transparency Non Discrimination Provision at this link. 

Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided:  https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
 

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