Lead Product Owner

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 The Lead Product Owner is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Lead Product Owner works on problems of diverse scope and complexity ranging from moderate to substantial.

Lead Product Manager - Brokerage Technology Team

The Lead Product Owner conceives of, develops, delivers, and manages products for customer use. The Lead Product Owner works on problems of diverse scope and complexity ranging from moderate to substantial.

Our Brokerage Technology team is looking for a Lead Product Owner to join us in transforming the insurance brokerage industry and delivering innovative experiences to our customers. The Lead Product Owner will help drive the digital roadmap, representing the needs of the overall agent, member, or customer experience. The Product Owner must be a self-starter who understands digital, customer, and business requirements, and can lead and manage change, remove roadblocks, and communicate clearly to multiple functional teams across digital portfolio and operations, technical, and business stakeholders. They will need to understand and work with stakeholders across the brokerage business lines, including Agent Contracting, Commissions, and Call Center support.

In this role, you will be accountable for creating and executing epics that meet desired customer and business outcomes. You will need to anticipate technical bottlenecks and dependencies, provide escalation management, and build consensus by understanding the requirements of stakeholders combined with constraints on the feasibility of technology and data. You will be expected to help identify, prioritize, and advocate for the largest opportunities, as well as create and manage new efficiency opportunities from ideation to launch to support our product roadmap and make ongoing trade-off decisions by applying strong judgment that balances delivering products with longer-term, strategic planning.

Responsibilities:

• Develop, support, and execute on epics that align to a digital product roadmap.

• Lead product discovery to clearly define and refine ideas through epic development to prepare for PI planning.

• Partner with IT teams to create and estimate consistent product value, level of effort, and dependencies. Manage bottlenecks, provide escalation management, anticipate, and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit.

• Partner with internal testing teams, service experience team, and operational teams to identify impacted systems, data sources, and operational process impacts needed to enable digital solutions.

• Create and track progress of epics using …