Lead Product Designer, Member Growth
Remote
Our mission: to eliminate every barrier to mental health.
At Spring Health, weâre on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right timeâwhether itâs therapy, coaching, medication, or beyondâtailored to each individualâs needs.
We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, weâve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.
We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. Weâre just getting startedâjoin us on our journey to make mental healthcare accessible to everyone, everywhere.
Reporting to the Associate Director of Product Design, Member Experience the Senior Product Design Manager, Member Growth will operate both as a manager and an individual contractor, leading design quality across all of Springâs member growth initiatives. As a manager, you will be accountable for three pods, manage two designers, and partner with the Product and Design leadership teams to establish product direction, prioritize investments, and improve operations to remove mental health barriers worldwide. As an individual contributor, you will practice the end-to-end product design process to increase the number of people who utilize their Spring benefits, find the right care, and improve. As we scale Member Growth, you will hire additional design resources and transition to a full-time manager role.
What youâll be doing:Â
- Oversee product and design quality of the entire member growth funnel. Take ownership of design for three cross-functional pods that are focused specifically on helping people with Spring as a benefit create their account, book their first visit, and stay in care until they improve.
- Individual contributor on one of the member funnel âŚ
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RestrictionsFully remote Hybrid Remote
Benefits/PerksBenefits Competitive total rewards Competitive total rewards package Competitive total rewards package including stock options and benefits Fully remote Hybrid work Impactful work Incentive pay Professional development Stock options Stock options and benefits
Tasks- Collaborate with cross functional teams
- Manage design teams
- Recruiting
Budget management Coaching Communication Cross-functional Collaboration Data analysis Data Science Design Strategy Design Systems Empathy Engineering Healthcare Leadership Marketing Mental Health Mental healthcare Operational Efficiency Operations Organization People Management Performance Management Precision Mental Healthcare Product Design Product Strategy Qualitative Research Reporting Research Strategy User Experience User Research Visual design
Experience5 years
Education