Lead Product Designer, Member Experience

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

As the Product Design Lead, your leadership, user empathy and UI skills will drive real social impact. You’ll work across mobile, web, and device user interfaces. Ideally, you’re a strategic systems thinker with experience building and maintaining design systems that drive quality and efficiency. Your core attributes include collaboration skills, the ability to influence and persuade others, and a strong drive to achieve results. 

Essential Duties and Responsibilities

• Leads and contributes to development of company objectives and principles to achieve goals in creative and effective ways.

• Exercises independent judgment in methods, techniques, and evaluation criteria for obtaining results.

• Focuses on providing thought leadership and works on broader organization projects, which requires understanding of wider business.

• Recognized internally as a subject matter expert.

• Collaborating with Design, Research, Product, Engineering, and Marketing to guide the holistic product experience.

• Contributing to the development and evolution of our design system as we expand our offerings.

• Driving accessibility standards across design.

• Solving complex design problems through authoring and facilitating stakeholder workshops.

• Providing mentorship to other team members.

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Qualifications Expected for Position

• 8+ years of experience in design.

• An outstanding portfolio that showcases your foundation in product design and design systems.

• Specific experience with mobile, web, and consumer devices.

• Exceptional visual and UI design skills. 

• An insistence on quality and design-for-impact. 

• Experience with complex design systems for growing organizations. 

• A strong understanding and commitment to accessibility. 

• Experience partnering with Product Management, Engineering, and Brand.

• Mastery of Figma.

• Expert in Adobe Creative Suite, InVision and Zeplin.

The base salary range for this position is $145,000 - $165,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here Teladoc Health Benefits 2024. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

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Why Join Teladoc Health?

A New Category in Healthcare:  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.  

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.  

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.  

Focus on PEOPLE:  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. 

Diversity and Inclusion:  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  

Growth and Innovation:  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.  

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).  Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.