Lead Engineer, Loyalty

JOB DESCRIPTION

Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future. 

As the Lead Engineer, Loyalty, you will design, build, and operate highly scalable systems and domain APIs that power key customer experiences across our mobile app, e-commerce website, and in-store systems. You will be a hands-on contributor in a “you build it, you run it” environment, responsible for all aspects of the system—from design and development to deployment, observability, and product support. You will also conduct code reviews, ensuring engineers follow best practices and principles while driving the organization toward modern, scalable systems. Our domain APIs must support customers in any country, and all countries must be supported within a single, unified domain API. Additionally, you will work across domain APIs to ensure domain concerns are properly defined, modeled correctly, and maintain consistent interfaces across domains. 

About the Job 

• System Design & Development: Design and implement scalable, reliable, and secure solutions for the Loyalty platform, including domain APIs consumed by different systems (e.g., mobile app, website, and in-store systems). Apply event-driven architecture principles to design and implement systems that handle high-throughput workloads. 

• Engineering Ownership: Own the functional, technical, and operational aspects of the platform, including development, test automation, deployment automation, and observability. Maintain high levels of uptime and performance by designing software with failure resilience in mind. 

• Code Reviews & Best Practices: Conduct code reviews and ensure adherence to engineering best practices, coding standards, and architectural principles. Guide the team in adopting modern software development approaches. 

• API & Event-Driven Architecture: Develop APIs with excellent design principles, ensuring scalability and simplicity for consumers. Ensure domain APIs support customers globally and are unified within each domain. Design and implement event-driven workflows and integrations to ensure seamless interactions across systems. 

• Cross-Domain Collaboration: Collaborate across teams to ensure domain concerns are defined, modeled correctly, and implemented across APIs. Harmonize interfaces and promote consistency across all domain APIs. 

• Test & Deployment Automation: Develop automated test suites to ensure code quality and functionality. Create deployment pipelines for seamless delivery of new features and fixes. 

• Observability & Support: Implement logging, monitoring, …