Lead Digital Product Senior Manager

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The Lead Digital Product Manager acts as a player/coach who drives multiple products across a platform, evangelizing iterative development and value generation, owning individual products as needed. The Lead Digital Product Manager owns the product portfolio strategy, ensures alignment of roadmaps, and negotiates sequencing of work based on enterprise priorities across the product portfolio while defining, delivering, and managing the lifecycle of one or more products in alignment with customer and company KPIs. The role enforces measurement of performance across the product portfolio and authors the compelling story of collective success. The role will focus on the continued delivery of Protection Production Services products, along with driving towards our vision for the Connected Consumer Cloud.

Key Responsibilities:

• Drives overall product vision, strategy, development, and execution, including product definition and initiative/roadmap development.
• Use customer feedback, detailed market analysis, and data gathering to provide recommendations on decisions about product strategy.
• Drives the collaboration in creating large complexity products and their features through advocating for great omni-channel experiences.
• Define and manage metrics to measure the success of your efforts and to inform the overall product strategy.
• Partners regularly with executive stakeholders and presents to executive leadership.
• Partners closely across business teams representing user and company needs, presenting to internal stakeholders as the product expert.
• Partners closely with engineering, architecture, user experience, customer experience strategy, and design to ensure quality and consistency of experiences.
• Leads and facilitates direction and collaboration with leadership and internal stakeholders to determine product priorities and sequencing.
• Focuses on leveraging an iterative test and learn approach for user insights, design, and development.
• Identifies opportunities that arise from new technologies.
• Authors, tests, and accepts stories.

Functional Skills:

• Entrepreneurial with a strong inclination towards action, preferably with experience shipping software.
• Ability to work with remote teams across multiple locations and time zones.
• Have a track-record at delivering great customer experiences across channels and touchpoints.
• Expert at operating in an environment driven by KPIs with the accountability to determine the best course of action to meet required numbers.
• Expert at validating backlog concepts by leveraging customer-centric thinking, discovery and research, rapid iteration, and lean practices.
• Expert with generating all product, project and platform artifacts for product development and product management.
• Expert at tracking product-specific analytics measuring product success and other key data points.
• Expert at operating in an environment driven by KPIs where you had the accountability to determine the best course of action to meet your goals.
• Expert at data-driven decision making on complex and innovative concepts.
• Ability to proactively anticipate problems and seek opportunities.
• Experience working in a fast-paced environment.
• Experience at breaking down work for iterative and incremental delivery.
• Effective at stakeholder management and transparent communication

Supervisory Responsibilities:

• This job has supervisory duties.

Education and Experience:

• Minimum 10 of experience
• 4-year bachelor’s degree

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Notes:
The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.
 

Skills

Customer Journey, Customer Journey Analysis, Customer Journey Management, Customer Journey Mapping, Digital Product Design, Digital Product Development, Digital Product Management, Digital Products, Digital Product Strategy, Discovery Driven Planning, Discovery Learning, Key Performance Indicators (KPI) Improvement, KPI Benchmarking, KPI Design, KPI Reporting, User Features, User Journeys, User Needs, User Story, User Studies, User Surveys, Writing User Stories

Compensation

Compensation offered for this role is $121,600.00 - 206,650.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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