Lead Data Analyst, Operations, EMR
Remote
Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.
About the Role:
As a Lead Analyst, EMR you will help evolve our electronic medical record (EMR) product to the next level. Your knowledge of experimentation, statistical analyses, and cross-functional efforts combined with your excellent communication skills will determine where and how to improve our internal & external customer experiences. In particular, you will be challenged to identify positive and negative changes in our marketplace while working with the team to hypothesize and identify underlying root cause(s) of key metric fluctuations. At the end of the day, you are passionate about metrics and the performance of the business.
You Will:
- Own analytics for the EMR Product: conduct data analysis to support new product launches, drive improvements to existing products and inform product roadmap while operating cross-functionally across product, engineering, operations, and other stakeholders
- Be a thought leader and close partner to product - refine ambiguous questions, outline 2nd and 3rd order effects, and generate new hypotheses through a deep understanding of the data, our customers, and our business
- Direct experimental design: identify parameters, determine success metrics, perform data validation and monitor progress
- Define how our teams measure success, by developing Key Performance Indicators and other user/business metrics
- Regularly present to senior leadership and the product organization on the trends and insights into the changes in the business. This includes the decomposition of the drivers of those changes and recommendations on actions to improve marketplace performance.
- Design and …
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RestrictionsRemote
Benefits/Perks401k benefits Company holidays Competitive salary Competitive Salary & Equity Competitive salary & equity compensation Comprehensive health benefits Employee Discounts Employee discounts on hims Employee Stock Purchase Employee Stock Purchase Program Equity Equity Compensation ESPP Flexible/remote work approach Flexible work Health and wellness programs Offsite team retreats Outstanding benefits Parental leave Quarterly mental health days Remote work Remote work culture Talent-first flexible/remote work approach Team retreats Unlimited PTO Unlimited PTO, company holidays, and quarterly mental health days
Tasks- Build dashboards
- Collaborate with teams
- Conduct data analysis
- Design experiments
- Develop KPIs
- Present insights to leadership
- Project management
Airflow Analytical Analytics Communication Dashboard Design Data analysis Databricks Data engineering Data Pipelines Data Visualization Dbt Design Engineering Experimental Design Experiment Design Healthcare Key Performance Indicators Leadership Looker Medical Next Operations Predictive Modeling Project Management Python Quantitative analysis R SQL Statistical methods Statistics Tableau Training
Experience5 years
EducationAdvanced degree Analytics Bachelor's Bachelor's degree Business Engineering Mathematics Project Management Related Field Statistics