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Lead Business Value Consultant

New York, NY; Remote; Seattle, WA

At Amperity, our AI-powered Customer Data Cloud empowers organizations to delight their customers and create differentiated experiences. Our multi-patented technology helps over 400 leading global brands like Alaska Airlines and DICK'S Sporting Goods drive revenue growth and meaningful customer experiences. We help users unlock the value of all of their customer data with simplicity and speed. Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute and grow. We're looking for talented individuals from diverse backgrounds to help us eliminate data bottlenecks and accelerate business impact for the world's most innovative companies. With offices in Seattle, New York City, London, and Melbourne, you'll be part of a fast-growing team solving critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let's talk.

The Role

Customer data presents unique challenges, and when used effectively, it offers unparalleled value. At Amperity, brands leverage our platform to address these challenges and unlock transformative opportunities.

We are seeking a Business Value Consultant to drive clarity and alignment around the value of modern strategies for organizing, connecting, and leveraging customer data assets. This role will lead cross-functional efforts to define Amperity’s primary value drivers, build business value assets, and support teams and customers in creating impactful business cases and ROI analyses.

Interesting Problems

  • Define and Develop Value Frameworks:
    • Build Amperity’s Business Value Point of View (POV) and align internal stakeholders on key value drivers and use cases.
    • Create business case templates, ROI calculators, and supporting assets that clearly communicate the financial and strategic impact of using Amperity.
    • Define repeatable, scalable business case and ROI processes to be used across the organization.
  • Enablement for Teams and Customers:
    • Equip account and field teams with the knowledge, tools, and training to articulate business value effectively.
    • Develop enablement content and sessions that uplevel client-facing teams, ensuring clarity on leveraging business value assets and processes.
  • Customer and Prospect Engagement:
    • Partner with existing customers to develop business value cases tied to their current and future use of Amperity.
    • Collaborate with prospective customers and sales teams to create tailored business cases and ROI workshops that showcase the potential impact of adopting Amperity.
  • Deliverables and Impact:
    • Build and evolve cohesive Amperity Business Value framework …
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