Lead Analyst, People Technology (Workday)

About the Role:

As the Lead Analyst, People Technology, you will be a pivotal leader in driving the strategic optimization and innovation of our HR technology ecosystem. You will lead complex projects, manage key stakeholder relationships, and champion cross functional process optimization to enhance organizational effectiveness. This role demands a proactive, creative, and collaborative individual with a proven track record of successfully managing cross-functional projects and delivering impactful results.

Responsibilities:

• Lead and manage complex, cross-functional technology projects in the People Technology space ensuring timely delivery and alignment with organizational goals.

• Drive process optimization initiatives within HR operations, proactively identifying opportunities for improvement and implementing innovative solutions to streamline workflows and enhance efficiency.

• Own configuring and enhancing of our systems (ex. Workday) to support automation and efficiency

• Develop and implement comprehensive project plans, manage resources effectively, mitigate risks, and ensure successful project outcomes.

• Cultivate and maintain strong relationships with key stakeholders across G&A departments, serving as a trusted advisor on People Technology solutions.

• Provide expert guidance and recommendations on HR Technology capabilities, best practices, and related technologies, ensuring optimal utilization and alignment with business needs.

• Facilitate effective communication and collaboration across teams, vendors, and stakeholders to ensure alignment, resolve issues, and achieve shared objectives.

• Define and track key project metrics, providing regular updates and reports to stakeholders, to measure project success and identify areas for improvement.

• Develop and execute change management strategies to ensure smooth adoption of new technologies and processes.

Qualifications:

• Deep technical experience with HR technology in fast paced environments.

• Proven experience as a Workday HCM Lead Analyst or in a similar role.

• In-depth knowledge of Workday components and most functional modules, including HCM, Talent Management, Absence Management, Payroll, Benefits, Recruiting, and Compensation.

• Proven track record of successfully leading complex technology projects and driving process optimization initiatives.

• Exceptional stakeholder management and communication skills, with the ability to influence and collaborate effectively across all levels of the organization. 

• Strong understanding of Workday functional modules and security frameworks.

• Demonstrated ability to think strategically, solve complex problems, and drive innovation.

• Experience with the following tools is a plus: Workato, Gemini, Google Script, Visier, Lattice, etc. 

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision for you and your dependents, RSP match, and 24/7 virtual healthcare. 

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in Canada is between $124,400 CAD - $186,600 CAD. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. Apply