Lead Admissions Specialist - Remote
Lemont, Illinois, United States
Our Mission:
As one of the nation's leaders in treating individuals with co-occurring mood, addiction, eating disorders, and trauma, Acadia Healthcare places a strong emphasis on our admissions & intake functions to allow us to help every possible person in need. To this end, Acadia Healthcare is currently interested in hearing from dynamic, results driven candidates who may be a fit for the Remote Admissions Coordinator position. The Remote AC will be primarily responsible for the admission and/or registration of patients into the facility and maintaining communication between the organization and the patient referrals and family.
Benefits: Full-time employees are eligible for health/life insurance, PTO, and vacation accruals.
Schedule: Mon-Friday 10am-6:30pm and every other weekend. Weekends hours - 9am-5:30pm
Salary: $30-$32/hourly
ESSENTIAL FUNCTIONS:
- Facilitate admissions and assessment processes for incoming patients.
- Respond to inquiries about the facility within facility policy timeframes.
- Schedule/complete pre-admission assessments and communicate recommendations to patients or their families.
- Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.
- Coordinate admission and transfer between levels of care within the facility.
- Communicate projected admissions to designated internal representative in a timely manner.
- Perform insurance benefit verifications, disseminating the information gathered to patient, their families and other appropriate facility staff.
- Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre-authorization for treatment and admission.
- Assist individual therapists with concurrent reviews with insurance companies to secure continued treatment.
- Coordinate and facilitate peer to peer reviews when needed and collaborate the results of reviews with multi-disciplinary treatment team.
- Provide accurate and ongoing assessment of patient status in the admissions process.
- Communicate treatment recommendations to and coordinate with other treatment teams.
OTHER FUNCTIONS:
- Experience in Sales, Medical Insurance and Customer Service required.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- Four years of experience in sales, call center setting and insurance.
- Bachelor’s degree in behavioral science, Social Work, Vocational Rehabilitation, Sociology, Public Administration, or a related field; in some states, may also be a registered nurse, in which case, an associate's degree in nursing may be the minimum educational requirement or a licensed practical or vocational nurse, in which case, successful completion of an LPN or LVN training program may be the minimum requirement. For states in which a therapist may act in this role, a master's degree in a therapeutic field required.
- Minimum three years experience working with individuals in a clinical or observational capacity, preferably within the area of specialty for the hiring facility.
Job Profile
Health/life insurance PTO Vacation accruals
Tasks- Collaborate with medical personnel
- Coordinate admissions
- Facilitate admissions
- Perform insurance verifications
- Respond to inquiries
- Schedule assessments
Admissions Call Center Clinical assessment Collaboration Communication Customer service Insurance Verification Patient Communication Sales Treatment recommendations
Experience4 years
EducationAssociate's Degree Bachelor's degree LPN LVN Master's degree
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9