Launch Trainer - USA - Remote
Dandy is transforming the massive ($200B) but antiquated dental industry. Backed by some of the world's leading venture capital investors, we are on an ambitious mission to integrate and simplify every function of the dental practice through technology. By building the operating system for every dental office in America, Dandy is empowering dentists with technology, innovation, and world-class support to achieve more for their practice, their people, and their patients.
**This role is M - F 9am - 6pm PST and requires dental scan knowledge
About the Role
Trainers are the heart and core of our customer implementation team, helping prepare our customers for a successful experience in digital dentistry with Dandy. This role creates Dandy promoters while ensuring that the unique learning needs of each customer are met, setting up every customer for success and meeting the evolving needs of each practice.
What You'll Do
Onboarding New Practices and Training Delivery
Guide new practices through a customized Training Program with the purpose of helping each practice get up the learning curve to produce the highest quality scans
Teach practices how to adopt digital dentistry, building relationships with key leaders at the practice and helping facilitate the change management at the practice
Conduct engaging and informative training sessions for customers via various delivery methods, such as live virtual trainings, emails, and phone calls
Offer hands-on, live scanning coaching to allow customers to practice using the product under guidance
Adjust delivery methodology and onboarding strategy to fit the unique needs of each new practice
Personalized Customer Engagement and Support
Foster a positive and supportive learning environment that encourages active participation and collaboration among customers.
Provide personalized assistance and troubleshooting support to …
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Regions Countries Benefits/Perks401(k) Plan Dental Healthcare Mental health benefits Paid Time Off Parental Planning
SkillsContent Creation Customer Engagement Customer service Leadership Training delivery
Tasks- Team Leadership
- Training Delivery
America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9