Large Loss Bodily Injury Manager

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

We are seeking a leader with experience in handling and leading teams who handle high exposure, litigated BI and UM/UIM claims with high policy limits and significant injuries. The ideal candidate will have experience handling high exposure litigated claims with a preferred background that includes Commercial and Personal Auto, Homeowner and/or General Liability. The candidate should have a proven track record of people development.

• This is a leadership opportunity and the selected candidate will have up too 7 direct reports.

• Our BI team is responsible for significant injuries & solely responsible for claims from 250K to 10 million dollars.

• This role is fully remote and the ideal candidate can be seated in any state across the U.S.

Job Description

Key Responsibilities

• Ensures understanding of business objectives, results, processes, etc. with their direct reports

• Fosters a collaborative environment that inspires and motivates many employees

• Develops and directs business unit action plans

• Manages and resolves escalated customer communications, concerns, conflicts or issues

• Accountable for human resources duties, including resource management, hiring, performance management, talent development and compensation planning

• Responsible for complex claim decisions, identification of hiring, training, and succession planning opportunities, and the development and implementation of short- and long-term strategies and process improvements to achieve corporate financial outcomes

• Analyzes results and contributes to the development of strategies and action plans to support the achievement of operational goals related to customer service, loss cost management, and expense controls

* Responsible for the oversight of a team of 5-8 Large Loss adjusters handling high value, high risk, and high complexity claims on high limits policies including Commercial, Homeowners, Personal Auto, and Umbrella claims.

Education

* 4 year Bachelors Degree (Preferred)

Experience

* 15 or more years of claims experience (Preferred)

* 7 or more years of leadership experience with demonstrated people development (Preferred)

* 10 or more years of large loss and/or litigated claims experience (Preferred)

* Significant experience with commercial, homeowner's, and personal auto bodily injury and UM/UIM claims

Supervisory Responsibilities

* This job …