Large Loss Bodily Injury Manager
USA - GA (Remote), United States
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
This role is responsible for designing, developing, and implementing projects and initiatives within a subset of a field discipline that aligns with claims strategic direction and supports strategic goals. The TCL manages a subset of the operations of a team within a market claim office (MCO), typically with an excess of 125 employees, including leading, training, inspiring, engaging and motivating leaders and employees in one or more business segments with a focus on collaboration, innovation, and customer centricity.*** This is a remote role joining our Large Loss Bodily Injury team as a Manager. This role will lead a team of adjusters specializing in handling bodily injury claims with bad faith jurisdictions and high exposure limits. Ideal candidate will sit in EST or CST time zones ***Key Responsibilities
• Ensures understanding of business objectives, results, processes, etc. with their direct reports
• Fosters a collaborative environment that inspires and motivates many employees
• Develops and directs business unit action plans
• Manages and resolves escalated customer communications, concerns, conflicts or issues
• Accountable for human resources duties, including resource management, hiring, performance management, talent development and compensation planning
• Responsible for complex claim decisions, identification of hiring, training, and succession planning opportunities, and the development and implementation of short- and long-term strategies and process improvements to achieve corporate financial outcomes
• Analyzes results and contributes to the development of strategies and action plans to support the achievement of operational goals related to customer service, loss cost management, and expense controls
Education
• 4 year Bachelors Degree (Preferred)
Experience
• 7 or more years of experience (Preferred)
Supervisory Responsibilities
• This job has supervisory duties.
Education & Experience (in lieu)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
#LI-BB1
Compensation
Base compensation offered for this role is $78,600.00-$135,600.00 annually and is based on experience and qualifications.*** Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role
At National General, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies & Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
ApplyJob Profile
CST GA IN Must sit in EST or CST time zones
Benefits/PerksCollaboration Collaborative environment Connection and belonging Flexible environment Healthcare Health insurance Incentive pay Inclusivity and diversity awards Inclusivity and diversity recognition Opportunities for growth Remote-first company Support Training
Tasks- Accountable for HR duties
- Collaboration
- Develop business unit action plans
- Foster collaborative environment
- Lead team of adjusters
- Manage escalated customer issues
- Performance management
Authorization Bodily injury Bodily injury claims Business Claims management Collaboration Communications Conflict Resolution Customer Centricity Customer Communications Customer service Development Education Health Insurance Human Resources Human resources management Innovation Insurance Insurance Products IT Management Marketing Operations Performance Management Planning Process Improvement Process improvements Strategic planning Talent Development Team Leadership Training
Experience7 years
EducationBachelor's degree Business Development Equivalent Equivalent combination of education and experience Insurance IT Marketing
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9