Lactation Consultant (IBCLC)

About us

Pomelo Care is a multi-disciplinary team of clinicians, engineers and problem solvers who are passionate about improving care for moms and babies. We are transforming outcomes for pregnant people and babies with evidence-based pregnancy and newborn care at scale. Our technology-driven care platform enables us to engage patients early, conduct individualized risk assessments for poor pregnancy outcomes, and deliver coordinated, personalized virtual care throughout pregnancy, NICU stays, and the first postpartum year. We measure ourselves by reductions in preterm births, NICU admissions, c-sections and maternal mortality; we improve outcomes and reduce healthcare spend.

Your North Star: provide compassionate, culturally-relevant, and evidence-based lactation care. 

We are hiring a skilled lactation provider who is eager to improve access to high quality care for perinatal patients and infants with a particular focus on reducing disparities. 

In this remote role, you will work closely with members of the interdisciplinary clinical team to engage perinatal patients and provide quality care at the right time. Lactation care may be provided via text, phone, or video calls. You will report to the Director of Perinatal Nutrition Programs and collaborate to develop patient-facing content, improve care workflows, update best practice protocols, and facilitate connections and collaborations with in-person care providers. You will also work cross-functionally with the clinical operations, product, tech, and business teams to innovate and build our tech-enabled program. 

In this remote role, you will:

• Provide one-on-one virtual lactation care via text, app messaging, phone and video calls.  
• Teach group classes and facilitate support groups.
• Work collaboratively and cross-functionally to build Pomelo with members of the clinical team as well as those on the Pomelo Care clinical operations, product, tech, and business teams.
• Assist with the development and testing of patient engagement strategies
• Develop creative patient-facing content, guideline-based clinical protocols and efficient workflows.

Requirements

• IBCLC certification through the International Board of Lactation Consultant Examiners
• Licensed as an RN, RD, OT or SLP
• If a registered nurse, residence in a compact nursing license state
• Have 3+ years in a hospital and/or healthcare practice
• Experience working with clients eligible for Medicaid and/or those accessing SNAP or WIC programs
• Expertise in care of dyad with complex breastfeeding problems 
• Enthusiasm for promotion of diversity, equity, and inclusion in all aspects of Pomelo’s internal and external programs
• Strong …