Kraken Institutional - Sales Development Representative, US

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Kraken NFT, and Kraken Futures.

Become a Krakenite and build the future of crypto!

The Team

We are excited to be rapidly scaling our institutional sales team and are looking for a Sales Development Representative to join Kraken’s meaningful mission based team! 

The Institutional Sales team is responsible for building relationships with the leading institutional investors in crypto. This runs the gamut from crypto-native funds through the largest players in traditional finance. Our team makes sure prospective clients understand the breadth of Kraken’s institutional offerings, which include spot, futures, custody, staking, and credit. We are hiring a new team member to focus on supporting the IRS team members across the full sales cycle: prospecting, creating and managing sales collateral, initiating dialogue with certain clients, maintaining and nurturing relationships throughout the sales process and working hand-in-hand with the sales team to onboard new clients and help them achieve their goals with Kraken.

We are seeking a highly ambitious, proactive person that will help the team build meaningful and lucrative relationships with our clients.  You will be a part of a segment or product sales team looking after the distribution of Kraken’s products and services.  Kraken has a highly liquid exchange, sophisticated and reliable APIs, a qualified custody offering as well as a first-in-class staking platform.  You will learn how to develop a pipeline through hands-on prospecting, as well as how to progress clients through the sales funnel under the mentorship of a senior salesperson.  You will also be exposed to the full range of crypto products available to institutional clients, along with the development of new products for our clients.

This is an individual contributor role that reports to a sales manager who values in-the-moment coaching, weekly one on ones as well as autonomy to allow you to own your success. This is also a brilliant opportunity for an individual who is looking to enter the sales profession, and also wants to shape the future of the crypto industry for our institutional clients. 

The Opportunity

• Support the institutional sales efforts alongside a team of highly motivated professionals

• Generate, filter, and pursue client leads, respond to inbound opportunities, and assist team members in doing the same

• Update and maintain CRM systems, as well as track inbound and outbound enquiries using CRM.  Maintain and assist in use of databases

• Create and develop sales and marketing materials alongside the marketing team 

• Work closely with high net worth individuals, crypto corporates, hedge funds and other institutions to understand their needs and how Kraken can best serve them

• Be a Kraken advocate in promoting our full product suite and company’s values to new and existing clients 

• Enhance Kraken’s reputation by taking initiative in owning the client’s request and providing the best in class client experience 7 days a week

• Partner with Krakenites to help drive product development, prioritization and strategy.

Skills you should HODL

• Outgoing and energetic personality with a collaborative approach to work.

• 1 to 2 years of experience in a tech or financial services environment.

• Strong organizational and multitasking skills.

• Excellent written and verbal communication skills in English. Additional language skills are a bonus.

• Ability to work both independently and collaboratively in a fast-paced environment.

• Tech savvy, quick to learn new software, tools and skills.

• Proficiency with Google Suite (Google Drive, Gmail, Google Calendar).

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

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