Junior Solutions Architect
Remote (US or Canada)
The 1Password Solutions Architect team is a trusted resource for guiding customers through the implementation of our most advanced solutions. We work closely with our customers and colleagues to deploy, test, develop, and implement our SCIM bridge, CLI scripts, internal tools, and more. Our collaboration extends to teams in Solutions Engineering, Onboarding, Technical Writing, Product, Enablement, and beyond. Our ultimate goal is to enhance the customer journey as they embark on their 1Password experience.
As a Junior Solutions Architect, you will engage directly with our customers to plan and implement 1Password products and technical solutions, such as Device Trust, SSO for 1Password, and the Events API. You will collaborate closely with your team to develop and refine solutions to customer challenges, continually seeking opportunities to enhance their experience with 1Password's products and services.
This is a remote opportunity within the US and Canada.
What we're looking for:
- 2+ years of experience in a customer-facing technical role with a preference for experience in a SaaS/Security/Technology environment.
- An understanding of IdP providers, an ability to describe how they work and operate, the differences between them - bonus points if you have experience configuring policies within them
- A basic understanding of SaaS products and cloud infrastructure
- The ability to take on new technologies and products with the challenges they bring and quickly become a resource for the rest of your team.
- A proven ability to work with other team members and to nurture healthy relationships across the many teams this role would have you interface with.
- A love for creating and testing solutions and for determining the root causes of problems customers face.
- A desire for creating great documentation and refining processes to not only share your knowledge with your team but to make the work more efficient.
- An strong interest or history working within cybersecurity
- A strong desire to learn and expand your knowledge.
What you can expect:
- Work directly with our …
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Canada-based roles only Occasional travel for in-person engagement USA-based roles only
Benefits/Perks401(k) Company-wide wellness days off Comprehensive health coverage Dental Employee stock option program Equity grant Fully remote Generous paid time off Generous PTO Generous PTO policy Health Health coverage Incentive programs Maternity and parental leave top-up programs Paid Time Off Paid volunteer days Remote-first company Remote work Retirement matching Retirement matching program RRSP Training budget Wellness coach Wellness Coach membership Wellness spending account
Tasks- Collaborate
- Collaboration
- Documentation
- Support go-to-market efforts
- Test
- Testing
Audit BI CLI Cloud Infrastructure Collaboration Content Customer Engagement Customer-facing Cybersecurity Documentation Email Emailing Enablement Engineering Go Go-to-Market Infrastructure IT Leadership Learning Make Management Problem-solving SaaS SaaS products SCIM Security Social Solutions Architecture SSO Technical Documentation Technology Training Workplace Writing
Experience2 years
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Edmonton America/Los_Angeles America/Moncton America/New_York America/Regina America/St_Johns America/Toronto America/Vancouver Pacific/Honolulu UTC-10 UTC-3 UTC-4 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9