Jr Processor

Overview

Position: Jr. Processor

Location: U.S remote- must be in the following time zones: CST/MST/PST.

Pay: $14.42/hr. + $50 per funded file.

Primary responsibilities are supporting our Sr. Processors and Processing Manager by performing a variety of loan documentation duties.  Duties include entering information into Encompass, following up and communicating with both customers and loan officers to obtain missing or updated documentation in order to process the mortgage loan file in a timely manner.  Must be able to communicate clearly and effectively with multiple people, multitask, work in a team environment, and manage an assigned pipeline in order to meet closing expectations.

Responsibilities

• Communicate clearly and effectively with customers, loan agents and other third parties involved in the mortgage loan transaction.
• Request, review and verify all loan documents such as income, credit, appraisal and title insurance, to ensure complete and accurate information is in the file before it is sent to underwriting.
• Obtain verification of deposit, verification of employment, credit report
• Prioritize and monitor daily workflow in order to ensure all loans are being worked on in accordance with company's timeline expectations.
• Maintain constant communication with customers and loan agents on status updates and/or changes to the loan.
• Ensure any necessary and critical changes which require re-disclosures have been accurately notated and checked in the loan origination system for compliance purposes.
• Coordinate loan closing with customers, title companies, and loan agents.
• Resolve any customer service issues or complaints.
• Other duties may be assigned.

Qualifications

Desired Competencies:

• Demonstrate advanced product knowledge of FHA, VA, Conventional and other loan programs such as Home Equity Lines of Credit, 2nd Mortgages, Home Improvement, down payment assistance and bond programs.
• Demonstrate working knowledge of federal and state guidelines, rules and regulations such as RESPA, TILA, HMDA, etc.
• Excellent written and oral communication skills.
• Ability to use creative thinking to find solutions to problems.

Desired Education/Experience:

Other Duties: This job may require frequent sitting or standing for long periods of time. This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization.

Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.

[EOE/M/F/D/V. Drug-free workplace.]

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Must be able to lift up to ten pounds.  Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information.  VISION:  See in the normal visual range with or without correction.  HEARING:  Hear in the normal audio range with or without correction.

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