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De-escalation techniques Remote Jobs

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11 fresh jobs found
Work from Home Senior Customer Service Coordinator, Premium Retail Queue - Partnership Servicing
Richmond, VA, United States Capital One logo Capital One
Questioning Independent decision-making De-escalation techniques Call control Partnership De-escalation Listening Customer focus Issue Resolution +20
Senior Mid Full Time
USD 49K+
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Work from Home Bilingual (Spanish) Senior Customer Service Coordinator - Collections
Richmond, VA, United States Capital One logo Capital One
Questioning Independent decision-making Call control De-escalation techniques De-escalation Listening Issue Resolution Customer focus Judgment +19
Senior Full Time
USD 49K+
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Catapult Development Program - Work From Home
Richmond, VA, United States Capital One logo Capital One
Financial well-being Questioning Personal branding Reading comprehension Independent decision-making Call control De-escalation techniques De-escalation Financial Education +17
Entry Full Time
USD 42K+
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Work from Home Senior Customer Service Coordinator - Partnership Servicing
Richmond, VA, United States Capital One logo Capital One
Independent decision-making Call control De-escalation techniques De-escalation Partnership Listening Issue Resolution Customer focus Judgment +17
Senior Mid Full Time
USD 49K+
Preview Apply
Work from Home Bilingual (Spanish) Senior Customer Service Coordinator - Partnership Servicing
Richmond, VA, United States Capital One logo Capital One
Independent decision-making Call control De-escalation techniques De-escalation Partnership Listening Issue Resolution Customer focus Judgment +18
Senior Full Time
USD 49K+
Preview Apply
Work at Home Sr. Advocacy Coordinator - Small Business Banking
Richmond, VA, United States Capital One logo Capital One
Independent decision-making Call control De-escalation techniques De-escalation Listening Judgment Customer focus G Suite Call Center +13
Senior Mid Full Time
USD 47K+
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MiCAL 988 Crisis Specialist
Pontiac, Michigan, United States Common Ground logo Common Ground
Substance use treatment De-escalation techniques Mental health services Substance use Crisis Intervention Confidentiality Mental Health Training Communication
Entry Full Time
USD 42K+
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Work from Home Fraud Intake Coordinator - Fraud & Disputes Operations Inbound
Richmond, VA, United States Capital One logo Capital One
Independent decision-making Call control De-escalation De-escalation techniques Listening Customer focus Judgment Banking Empathy +11
Entry Full Time
USD 42K+
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Work from Home Senior Complaints Coordinator - Escalated Collections Unit
Richmond, VA, United States Capital One logo Capital One
Independent decision-making Call control De-escalation techniques De-escalation Listening Customer focus Judgment Regulatory requirements Call Center +14
Senior Full Time
USD 49K+
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Work from Home Customer Service Coordinator - Estates
Richmond, VA, United States Capital One logo Capital One
Call control De-escalation techniques Customer focus Listening Judgment Banking Decision making Empathy Flexibility +9
Entry Full Time
USD 42K+
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Work from Home Customer Service Coordinator - CX Solutions
Richmond, VA, United States Capital One logo Capital One
Call control De-escalation techniques Listening Customer focus Judgment Banking Decision making Empathy Customer Experience +8
Entry Full Time
USD 42K+
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