IT Systems Engineer - MSP (Partially Remote) - Millersville, MD

Salary: $90,000 - 110,000/yearThis position allows for 2-3 days per week remote / work from home after training. The Systems Engineer will play a crucial role in supporting our clients' technology needs, providing solutions, recommendations, and project implementation. As a senior team member, you will work on various technologies including infrastructure, network, cybersecurity, cloud environments, and more.

Responsibilities

• Manage and administer client network servers, infrastructure, and workstations remotely and on-site.
• Implement and migrate new services, including cloud migrations, cybersecurity solutions, and network improvements.
• Maintain and manage our Remote Management and Monitoring solution, including patching and automation.
• Recommend and perform software and hardware upgrades, improvements, and configurations.
• Troubleshoot and resolve hardware and software issues on servers, networks, and workstations.
• Provide support for Microsoft technologies, email systems, and other IT services.
• Collaborate with sales teams to interpret customer requirements and deliver solutions.
• Respond to inquiries and escalate technical issues as needed.
• Monitor network performance, security, and alerts.
• Perform network and security audits and maintain network documentation.

Requirements

• Bachelor's degree or 5+ years of experience in Managed Services.
• Advanced IT certifications such as Microsoft, CSSP, CISM, CISSP, CompTIA, etc.
• Project implementation experience in server migrations, firewall upgrades, email migrations, cybersecurity implementations, and more.
• Strong troubleshooting skills and technical awareness.
• Self-motivated and adaptable to changes in a fast-paced environment.

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