IT Systems Analyst

Come Grow with Us and Join an Award-Winning Organization! Stearns Bank is looking for an IT Systems Analyst. This is a remote-eligible position headquartered out of St. Cloud, Minnesota. 

JOB SUMMARY:  As an IT Systems Analyst you will be responsible for maintaining the Bank’s current (Salesforce CRM, E-Signature, Document Management, Core Accounting System, etc.) and future software applications. This includes supporting end users, performing configuration changes and release manager duties. This position works closely with Application Support Analysts, Quality Analysts, IT, Security, and business stakeholders for the implementation of new software solutions and process development.

Starting annual salary of $55,000.00. Employment offers will be dependent upon the selected candidate’s relevant qualifications and experience.

RESPONSIBILITIES

• Work with development and business users to communicate, verify, and test the desired functionality changes.
• Identifies and suggests improvements to software application development standards and processes.
• Oversee the installation and configuration of new systems.
• Monitor and stay current on releases and future offerings of systems.
• Analyze and determine root causes to user issues.
• Become subject expert of systems/software.
• Serve as various Software Administrators.
• Perform release manager duties for code deployments as needed.
• Work with complex and/or high visibility projects.
• Ability to configure workflows, templates, processes per the business needs. 
• Proactively monitor systems.
• Participate in multiple initiatives simultaneously which include project documentation, time management and prioritization. 
• Loss prevention and security as applicable for this position.
• Maintain a solid understanding of all legal and regulatory compliance issues as they pertain to this position. 
• Complete required training.
• Ability to provide 24/7 support as needed by the business.
• Perform other duties as necessary for the efficient operations of the department and organization.

Communication

• Strong Customer Service.
• Strong Communication.
• Consistently demonstrates effective documentation skills.
• Provides accurate ongoing status of individual and team activities.
• Demonstrates the ability to restate and clarify what was heard to validate mutual understanding and proactively solicit pertinent information.
• Proactively follows up with outstanding assignments to make continual progress to completion. 

Teamwork

• Shares expertise and experience to help other team members.
• Works collaboratively with others to accomplish corporate, department and project goals and objective.
• Exhibits behavior that demonstrates Stearns Bank core values.

Leadership and Coordination

• May be called upon to work in a lead role on support projects, implementation projects, research, etc. with teams of various size and makeup.
• Mentors/coaches team members. 
• Seeks to understand Stearns Bank business initiatives, how application fits into the …