IT Systems Analyst

Come Grow with Us and Join an Award-Winning Organization! Stearns Bank is looking for an IT Systems Analyst. This is a remote-eligible position headquartered out of St. Cloud, Minnesota. 

JOB SUMMARY:  As an IT Systems Analyst you will be responsible for configuring, researching, and maintaining the Bank’s current (CRM, E-Signature, Document Management, Core Accounting System, etc.) and future software applications. This position works closely with Project Managers, Department Managers, Business Analysts, IT, Security, and business stakeholders for the implementation of new software solutions and process development.

Starting annual salary of $55,000.00. Employment offers will be dependent upon the selected candidate’s relevant qualifications and experience.

RESPONSIBILITIES

• Work with development and business users to communicate, verify, and test the desired functionality changes.
• Devise ways to add new functionality to existing computer systems.
• Be responsible for the installation and configuration of new systems to customize them for the organization.
• Monitor and stay current on releases and future offerings of systems.
• Analyze and resolve root causes to user issues.
• Become subject expert of systems/software.
• Serve as various Software Administrators. 
• Work with sophisticated and/or high visibility projects.
• Ability to configure workflows, templates, processes per the business analyst needs. 
• Proactively monitor systems.
• Participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determine daily priorities, ensuring efficient and timely delivery of project task. 
• Loss prevention and security as applicable for this position.
• Maintain a solid understanding of all legal and regulatory compliance issues as they pertain to this position. 
• Complete required training.
• Ability to provide 24/7 support as needed by the business.
• Perform other duties as necessary for the efficient operations of the department and organization.

COMMUNICATION

• Strong customer service skills.
• Good communication skills.
• Consistently demonstrates effective documentation skills.
• Provides accurate ongoing status of individual and team activities.
• Identifies and suggests improvements to software application development standards and processes.
• Demonstrates the ability to restate and clarify what was heard to validate mutual understanding .
• Apply listening skills to gain a detailed understanding of what is being communicated and proactively solicit pertinent information.
• Proactively follows up with outstanding projects/tickets to make continual progress to completion. 

COLLABORATION

• Shares expertise and experience to help other team members.
• Works closely with others to accomplish corporate, department and project goals and objective.
• Exhibits behavior that demonstrates Stearns Bank core values.

LEADERSHIP AND COORDINATION

• May be called upon to work in a lead role on support projects, implementation projects, research, etc. with teams of various size and makeup.
• Mentors/coaches team members.
• Seeks to understand Stearns Bank business initiatives, how application fits into the business now and in the future, impact of decisions, i.e. configuration and maintenance.
• Ability to actively engage in multiple projects simultaneously.

QUALIFICATIONS

• Bachelor's Degree (B.A.)  in Computer Science, technical degree or equivalent work experience.
• Three or more years of experience in technical or systems applications.
• Strong computer/software skills required.
• Technical troubleshooting abilities.
• Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven, fast-paced environment.
• Familiarity with agile development (preferred).
• Experience with issue tracking software Jira (preferred).
• Flexible
• Ability to handle changing priorities. 
• Ability to “think creatively”.
• Analytical and problem-solving skills with the ability to assess relevant facts.
• A strong desire to learn, grow and make a difference.
• Proficiency with software applications used to gather and maintain requirements, (e.g. MS Project, Word, PowerPoint, Visio, Excel).
• Presents a positive and effective professional image to internal and external customers.

REQUIREMENTS

• Occasionally lift and/or move up to 10 lbs.  
• Ability to understand and follow instructions in English.
• Ability to sit for extended periods of time, twist, bend, sit, walk use hands to twist, handle or feel objects, tools or controls, such as computer mouse, computer keyboard, calculator, stapler, telephone, staple puller, etc., reach with hands and arms, balance, stoop, kneel, talk or hear.
• Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

THE COMPANY

Founded in 1912, Stearns Financial Services Inc. (SFSI) is a $2.4 billion well-capitalized, independent financial holding company based in St. Cloud, Minnesota. Specializing in nationwide small business lending and equipment financing, Stearns has maintained outstanding customer service, fast decisions, and customized finance solutions to their customers for decades.

Stearns Bank has earned itself a stellar reputation amongst customers and competitors alike. This reputation goes beyond just word-of-mouth, as Stearns has been recognized by the Independent Community Banker’s Association (ICBA) as a top-performing bank in the nation based on a 3-year average Return on Assets for banks $1 billion or more. Stearns has also been recognized by American Banker as a top-performing bank in the nation over a 3-year period for Return on Equity for banks from $2 billion to $10 billion.

As a Star Tribune Top Workplaces award recipient and an award recipient of the Minnesota Business Magazine 100 Best Places to Work in Minnesota, Stearns takes pride in their team and holds their employees in extremely high regard. We offer a competitive salary and benefit package including our Employee Stock Ownership Program-one of the best long-term incentive programs in the nation.

EQUAL OPPORTUNITY EMPLOYER /AFFIRMATIVE ACTION PLAN

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, or creed, religion, sex, marital status, familial status, sexual orientation, national origin, age, disability, veteran’s status, status with regard to public assistance, or any other class protected by Federal, State, local laws governing nondiscrimination in employment.