IT Support Engineer
Virtual US
About Cleerly
Weâre Cleerly â a healthcare company thatâs revolutionizing how heart disease is diagnosed, treated, and tracked. We were founded in 2017 by one of the worldâs leading cardiologists and are a growing team of world-class engineering, operations, medical affairs, marketing, and sales leaders. We raised $223M in Series C funding in 2022 which will enable rapid growth and continued support of our mission. Our teams work remotely and have access to our offices in Colorado, New York, and Portugal.Â
Cleerly is creating a new standard of care for heart disease through value-based, AI-driven precision diagnostic solutions with the goal of helping prevent heart attacks. Our technology goes beyond traditional measures of heart disease by enabling comprehensive quantification and characterization of atherosclerosis, or plaque buildup, in each of the heart arteries. Cleerlyâs solutions are supported by more than a decade of performing some of the worldâs largest clinical trials to identify important findings beyond symptoms that increase a personâs risk of heart attacks.Â
At Cleerly, we collaborate digitally and use a wide variety of systems. Our people use Google Workspace (GMail, Drive, Docs, Sheets, Slides), Slack, Confluence/Jira, and Zoom Video, prior experience in these areas is a plus. Role or department specific technology needs may vary and will be listed as requirements in the job description.Â
About the Team
We have an immediate opening for an IT Support Engineer to develop and execute our enterprise IT support roadmap. We are searching for someone excited to operationalize and execute on an efficient and robust IT support function. Are you a seasoned IT professional with experience in digital health? Do you have that amazing bedside manner that makes every employee feel happy to come to you for help? Â
If the answer to these is yes, then we would like to talk with you.Â
We are looking for a candidate who is based on the East Coast in ET timezone to support employees in that timezone. You must be able to work ET hours or be located in ET timezone.Â
About the Opportunity
You will be working with our Information Security leader, HR team members and our security and compliance certification vendors to implement, maintain and audit our employee-facing infrastructure. On any given day you could be:Â
- Building out an automated laptop provisioning and mobile device management system such as Kandji and âŚ
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Benefits/PerksCollaborative environment Medical, Dental, and Vision plans Parental leave benefits Remote work Stock options
Tasks- Customer Service
AI Clinical trials Compliance Confluence Customer service Endpoint Protection Google Workspace Healthcare IT Support Jira Mac Management Marketing Microsoft Intune Network equipment Okta Sales Security Compliance Single-Sign-On Slack Windows
Experience5 years
Education Timezones