IT Subject Matter Expert

On this journey for over 12 years, Qventus is leading the transformation of healthcare. We enable hospitals to focus on what matters most: patient care. Our innovative solutions harness the power of machine learning, generative AI, and behavioral science to deliver exceptional outcomes and empower care teams to anticipate and resolve issues before they arise.

Our success in rapid scale across the globe is backed by some of the world's leading investors. At Qventus, you will have the opportunity to work with an exceptional, mission-driven team across the globe, and the ability to directly impact the lives of patients. We’re inspired to work with healthcare leaders on our founding vision and unlock world-class medicine through world-class operations.

About the role:

As an IT Subject Matter Expert (IT SME), you will play a critical role in ensuring the seamless integration and adoption of Qventus products in healthcare environments. You will act as a bridge between senior IT leaders, the Qventus platform, and our customers’ end-user workflows. Your expertise will help shape strategic partnerships, influence product development, and ensure Qventus continues to lead innovation in healthcare IT.

Key Responsibilities:

• Master Product Integration and User Workflows: Develop a comprehensive understanding of Qventus products and their integration with EMR systems. Ensure a deep knowledge of end-user workflows to drive seamless adoption and operational excellence.

• Engage in Strategic IT Partnership Conversations: Collaborate with senior IT leadership (e.g., CIOs, IT Application Managers) to gain insights into their constraints, technology strategies, AI ambitions, and project scoping/approval processes.

• Advocate for the Qventus Platform: Create compelling narratives around the value of the Qventus platform, emphasizing seamless integration into workflows. Partner with the sales team to lead conversations and develop impactful collateral to support the messaging.

• Build and Leverage Strategic Relationships: Establish and maintain trusted relationships with senior IT leaders and individual contributors at deployed accounts. Address objections, foster trust, and leverage these relationships during prospecting conversations.

• Shape the EMR Differentiation Strategy: Collaborate with product marketing to refine and communicate Qventus’ EMR differentiation strategy based on real-world learnings. Provide insights to inform the product roadmap and future innovations.

What We’re Looking For: 

• Deep experience with healthcare IT systems, especially EMRs, and a strong understanding of their operational and clinical workflows.

• Demonstrated ability to engage senior IT leaders, such as CIOs, in strategic discussions about technology, innovation, and …