IT Epic Manager
Albuquerque, NM, United States
Overview
Now hiring a IT Epic Manager!
Presbyterian is seeking an Manager, IT Services that is responsible for the management of one or more IT services, to include the implementation, support and enhancement, as well as the aligned customer relationships. The role is responsible for effectively analyzing, planning, organizing, and leading teams while managing risk, workload, scope, resource capacity, schedule, and budget. In addition, this role is responsible for managing all process documentation for their owned services, as well as support and oversight of all enhancements to those processes. In addition to the responsibilities for their owned applications, this role is a contributor to overall IT process/policy changes and has the authority to provide recommendations for processes/policies to be submitted to IT senior leadership for final approval. This role is responsible for their teams adherence to the organizations and departments processes and policies.Provides input to IT leadership for forecasting costs and benefits related to process improvement goals. This position also works closely with project sponsors, business and technical partners, subject matter experts, end users, technical resources (internal and third-party vendors), senior management, and executives in the delivery and support of applications that ensure that the needs of business users are fully addressed, and continuous improvement is being achievedThis role aligns enterprise application strategy in support of the business strategy. The IT manager works in an integrated fashion with the cross functional IT areas and business stakeholders.
How you belong matters here.
We value our employees' differences and find strength in the diversity of our team and community.
At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.
Why Join Us
- Full Time - Exempt: Yes
- Job is based Rev Hugh Cooper Admin Center
- Work hours: Varied Days and Hours
- Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.
- Remote: Open to remote applicants in the United States, except for the following states: Wyoming, North Dakota, and Ohio
Preferred Qualifications:
The ideal candidate will work onsite in Albuquerque.
- Experience with Epic Orders/Bugsy/BPAM/ClinDoc/Stork/Environments/Data Courier
- Healthcare experience
- Epic certification(s)
Qualifications
- Bachelors degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience. Bachelors degree 6 years of relevant experience can be substituted in lieu of degree.
- 4 years of relevant experience, healthcare experience preferred
- 4 years of relevant experience, healthcare and/or Epic experience required
- Epic certifications preferred
- 2-5 years of experience working in IT operations
- Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies
- Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
- Strong critical thinking and decision-making skills
- Excellent project management skills and strong ability to prioritize
- Firm grasp on IT infrastructure and operations best practices
Responsibilities
- Accountable for team-specific internal and external communications
- Accountable for driving delivery with team on strategic plans, identifying IT solutions and creating strategic business value
- Manage and monitors team-level clinical application and technology operating and capital budgets portfolio and project performance along with managing and monitoring all vendor and contract performance terms.
- Executes compliance with all HIT regulatory standards; builds application processes and tools to support regulatory requirements.
- Accountable as Service Owner across team applications and areas of responsibility.
Benefits
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
Why work at Presbyterian? As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
Inclusion and Diversity Our culture is one of knowing and respecting our patients, members, and each other. We capture this in our Promise and CARES commitments.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
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Maximum Offer for this position is up to
USD $75.65/Hr.Compensation Disclaimer
The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs. ApplyJob Profile
North Dakota Ohio Open to Remote Open to remote applicants except in Wyoming
Benefits/PerksComprehensive benefits package Dental Medical More Paid Time Off Retirement Vision Wellness program
Tasks- Analyze and plan projects
- Documentation
- Enhancements
- Forecast costs and benefits
- Lead teams
- Manage IT services
- Oversee process documentation
- Provide Recommendations
Budget management Compliance Critical thinking Customer Relationship Management Database Management Data Management Documentation EPIC Epic Systems Healthcare Healthcare IT IT Management Leadership Management Network administration Organizational Process Improvement Project Management Resource capacity planning Risk Management Security Administration
Experience4-6 years
EducationBachelor's degree Equivalent experience
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9